雅伊萨罗哈山附近酒店

“All of the hotel is clean. Staff are very welcoming. The hotel is very family friendly. We've been here several times and have enjoyed each experience.”

“Very good stay but sadly our first night would ideally have been Thursday 5 November. We were told there was no availability for that night as complex was full. On arrival we discovered that indeed it was nothing like full - with many empty villas. The booking system with Expedia was not at fault however the Ona group reservations department is dreadful and not fit for purpose. Having timeshare here at a different time of year we are repeat guests for over 20 years and cannot understand why……

“I would like to start by saying the accommodation and staff when there were amazing- if it were not for the issues around payment and communication, I would have left a very good review. We opted to pay at property on arrival, paying the little bit extra for this option to have some flexibility. I received a notification from my bank a week before travel that the apartments had attempted to take £935 (agreed price was £873). I stampeded to call them but I got no answer at all after hours of……

“This is out of my expectations as a 4 star hotel. Travel with a 3 year old boy this is definitely a good choice staying here. There are some splash park and toddle pools for liitle one, its a joy for him everyday after breakfast. Location is good also the food is good, everday has different options and some tasted wonderful! 5 star for me at this price 🙃”

“Hôtel avec vue mer magnifique , personnel souriant et accueillant, chambre spacieuse mais manque un dressing supplémentaire et du mobilier (1seul fauteuil et un pouf) Restauration bof bof(on avait opté pour la demi pension mais vu la qualité et surtout le bruit dans cette immense salle, hop hop à Playa blanca tous les jours dans un petit resto ) , jacuzzi extérieur qui n’en est pas un .. et enfin pourquoi démarquer les clients avec des bracelets de couleur différente (qu’on ne peut pas enlever)……

“Staff were very good, room and hotel were excellent and promenade walk simply awesome. Very much enjoyed our stay.”

“The hotel cancelled our booking and moved us to another H10 hotel. The problem was it was miles from the centre and completely full. Not a single sunbed available at the main pool. Room was nice enough and breakfast was good but overall a poor experience.”

“在Lanzarote島體驗舒適的住宿，飯店的管理人非常親切友善，讓人在此住宿有家的感覺，雖然有些小部分不盡理想，但飯店願意協助我們改善舒適的住宿環境，這是萬分感激的地方。早餐也很豐盛。雖然這趟旅程遇到狂風、沙塵暴，無法在泳池欣賞美麗的夕陽景致，如果還有機會希望天氣美好時再去住宿一次。”

“This is a wonderful hotel and so relaxing. The staff are very helpful, especially Harriett. Great food, excellent amenities and a very well maintained lounging area surrounding the pool. We will definitely be back!”

“Magnifique séjour. Au dessus de la ville avec l.ocean en paysage. Les petits jardins. Les odeurs. Piscine légèrement petite. Mais le reste au top. Chambre. Propreté chaque jour. Personel très charmant. Un grand merci à Marie de l accueil. Profitez...”

“Spacious room and bathroom walk in shower , clean and great location with supermarket and a few restaurants within 2 minutes of walking distance.”

“The rooms were superb. We were upgraded for free to a suite which was amazing. King size bed was very comfortable and there was a sunbathing bed on the balcony which was a nice touch. Staff were extremely friendly. Lots of sunbeds around pool so no need to wake up early with towels. Breakfast was great with a huge variety of items. Highly recommend.”

“Breakfast was lovely but only had dinner on the first night as not very good, but will definitely stay again.”

“Our initial room was awful. bedroom was windowless, pokey facilities. Fortunately we were switched to a totally refurbished room, one suitable for a disabled guest. Breakfast buffet was reasonably varied, pity the evening choice was not as interesting and often had gone cold. there were many staff desperate to take away used plates almost before being finished with. There was an unseemly use to offer bar services, almost before sitting comfortably at times.”

“Accommodation was very clean and in an excellent location for shops, restaurants and bars. We booked accommodation with shared shower room by mistake but it turned out to be ok. Staff were very helpful :-)”