Scarborough Rotunda Museum Hotels

"Really grea"

"Epic stay, wonderful atmosphere, great room, parking process worked well. Staff very friendly."

"Staff was very welcoming and polite. The room was an utter disaster. Dirty walls, smashed door, ripped ceiling, tilted room especially the beds (our kid felt out of bed so tiled), black spots in bathroom, mismatched furniture, big gap under the door (10cm) and the chairs so dirty we where to disgusted to sit on it. The stairwell smelled of chlorine and the hallway was broken in may places. Also the grand entrance where on the ceiling the paint is falling off only held by spiderwebs. Mayor renovations needed!"

"Clean room/breakfast good"

"Lovely hotel with great views. The suite was extra comfortable and the roll top bath overlying the sea views really lovely. Breakfast was good. Room very clean. Staff all lovely. The upstairs dining room a little cramped with multiple people - this is personal preference though as I am sure others would like this."

"The nightly rate is reasonable but as they say you get what you pay for. The hotel in areas looks very tired. We had French windows but these were fastened shut- I guess because the little wood balcony wasn’t safe. The water was scalding hot. Some of the light bulbs were out. It was clean though. The spa is a good addition with its lovely Victorian tiles. The breakfast is comprehensive- cooked, continental but a bit bland. This was our third time at the Crown Spa and each time our room seems progressively worse/ tired in appearance. The location is great for getting to the beach and a short walk to the centre. It is obviously popular- especially with pensioners and coach trips. If you know you are not getting ‘luxury’ and want to use the spa facilities The Crown Spa is decent value. "

"Gorgeous room, clean and well decorated. The sea view was amazing, I loved it! Lots of local attractions, things to do. I will definitely be returning"

"Misleading information from staff ruined what should have been a simple experience. We were told at reception that our voucher could be used for afternoon tea, then showed it again in the lounge before ordering and were seated without issue. Only at payment were we told it didn’t apply and charged full price, which feels completely unacceptable. To make matters worse, there were no towels in the room when we needed them, and the room was unbearably hot with no proper way to cool it. Overall, poor communication and basic standards not being met — wouldn’t stay again."

"Excellent location with welcoming staff. Staff members gave great recommendations of places to visit, and they always had a warm attitude."