Rovaniemi Ski Hotel

"Deserving of its good reviews. The staff is very nice and professional, and the food is very good. Room 111 is a little odd, certainly not quiet, in that it is right on the sidewalk. I'd recommend availding it."

"Room was spotless, very well equipped, no noise, very well centered. We included the breakfast, it was amazing top quality food "

"Nice"

"Room spotless and lovely, staff were amazing and there are plenty of amenities and thing's to do here at santaclaus Village. Very easy to get to from the airport and a bus stop that goes directly to the airport snd town center. "

"Annie from reception was absolutely incredible, she was so friendly and knowledgable, her warmness really made our stay enjoyable. There was a Philippine gentleman working in the bar opposite reception who was also so friendly and lovely, his knowledge about the auroroa was amazing. Sorry i cant remember his name! Thank you to both of these guys for making our trip so memorable!"

"The Hotel itself is super cute. With that real Finnish vibe. Stylish, elegant, quaint. Room clean, my view was amazing. Beautifully located. So Picturesque!! I wanted to love it so much! But here are the fails. The staff need some serious customer service training. No smiles were seen, and certainly not a “How was your stay?” It’s a busy time of year, but I was taken by surprise at how many families with young children. Definite vibe Killer! There’s no lift at this property, and no one to help with bags so be prepared. Breakfast was chaos trying to find an available clean table. Maybe I will give this property the opportunity to redeem itself, because had it not been for a very ordinary (less than ordinary) experience. I probably would have loved the place. "

"Spacious clean chalet. Staff were extremely helpful and friendly. The Thulia restaurant on site has wonderful food! We also enjoyed the Wntr sauna on site. "

"Pros... Hotel is in best location near to city centre.walkable to city centre.All staff is very helpful and warm welcoming.Especially Himalaya is very knowledgeable and helful Cons.. First TV doesn't have access to many channels you need your own account. In my room some channel is not working which is a basic channel , I called the staff but no he was not able to fix it. In the shower the drainage stingy smell is coming.shower gel was almost empty that was supposed to check byhousekeeping, needs to check before guest arrival. Breakfast is very basic everyday.Hotel suppose to add some more fruits and vegetarian options .Even inform on desk and housekeeping for daily cleaning they missed .The housekeeping department needs to be not providing great service. This is our personal opinion because we stayed there. "