Newcastle-Under-Lyme Royal Stoke University Hospital Hotels

"Staff are so nice went above and beyond to get me checked in early as I was feeling unwell "

"We stayed as we had to be close to the hospital, which is in walking distance. Would stay again for a short break or holiday. Thank you to the staff you were very kind."

"Convenient for The Kings Hall. The room was a little tired but it was clean and functional "

"Stayed at the DoubleTree by Hilton Stoke on Trent and couldn’t fault it. Check-in was spot on—friendly, genuine, and brilliant with our kids (colouring pack + cookies went down a treat). Room was spacious with sofa beds already set up, which made life easy straight away. Breakfast was excellent—loads of choice and constantly topped up. Just book ahead as it gets busy. Great for families. Would definitely stay again."

"Very nice room and very nice staff my go to hotel when in stoke again "

"Staff are superb at the hotel. Fairly standard holiday inn of this age- dated in places but not terrible and clean and tidy. Good location next to motoway and on edge of Stoke city too"

"Excellent lication to Town centre. Very comfortable bed, room clean and spacious. Staff extremely polite and helpful."

"Very helpful staff. Room and en suite fine. The kitchen and living area were shared."

"Very Nice Rooms, Comfy Stay, Good Staff.."

"Staff was very friendly and helpful "

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"So i suppose the price for a night isnt bad, but when youre expecting a whole apartment aslisted and there are others there, its not so great. Stood outside door for 20mins. Not easy to get key via access code( no email before) 2 towels for 3 people, 1 was damp, 1 had a brown 'stain' on it. Bedding old and worn. Headboards dubiously stained!!!!"

"Unable to get in touch with the host. Was refused a refund after I went to the property and it was unclean and random person sleeping in the shared areas. Bedroom lock barely attached to the door and furniture in poor state of repair I didn't sleep at the property as I felt unsafe and no refund issued. Does not look like the listing pictures. "

"Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...