“Unfortunately, our experience was significantly impacted by multiple service and room failures from the moment we arrived.
1. Registration Delay:
At check-in, there was a system issue where my reservation displayed an incorrect card number, resulting in an approximately 30-minute delay. During this time, my family - including three young children (ages 5, 7, and 9) - had to wait outside in the car, which was highly inconvenient after travel.
2. Clogged Lavatory (Unusable Sink):
The lavatory in……
“Unfortunately, our experience was significantly impacted by multiple service and room failures from the moment we arrived.
1. Registration Delay:
At check-in, there was a system issue where my reservation displayed an incorrect card number, resulting in an approximately 30-minute delay. During this time, my family - including three young children (ages 5, 7, and 9) - had to wait outside in the car, which was highly inconvenient after travel.
2. Clogged Lavatory (Unusable Sink):
The lavatory in……
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