PROS
-Home is very well-appointed, especially in the kitchen. Feels newly built or recently renovated with all of the comforts of home. The home is part of a complex, and it's a quiet little community.
-Beautifully decorated, including local San Antonio touches and Halloween decorations.
-Door code is the last 4 of your phone number, so you can't forget it! Loved having the alarm, too.
-Beds were high quality. We slept so well! Plenty of towels and blankets.
-Kid friendly with the high chair, white noise machines, outlet covers and crib- even an extra baby blanket. The closet in the master bedroom could easily be used as a nursery because there is an air vent in there!
CONS
1.) Perhaps the most upsetting con was an unexpected "extra guest" fee of $40. The listing states "Sleeps 8" and we brought 7 guests. I attempted to resolve this with the host, but was told that since the home only has 6 beds, our 7th guest prompted the fee for "extra cleaning and linens." We only slept in the 6 provided beds, and did not use the air mattress or the sheets for it, so the fee seems unwarranted. This was not advertised on the property listing, so I wasn't aware of it until I was in the booking process. Since we had settled on this lovely property in collaboration with another family, it was too late to start the home search over again.
2.) The upstairs shower is clogged. When taking a shower, we were ankle-deep in our own dirty water.
3.) The AC being on a fixed schedule didn't work for us. Our toddler coughed all night both nights because the upstairs bedrooms weren't cool enough.
4.) The check in and check out procedures were not clear. I had to message the host to request check in procedures the day prior, even though the listing states they would be sent automatically. When we received them, the information was cut and pasted multiple times, but bits of information were included and other info left out of different versions. I had to read through all 4 copies to make sure I hadn't missed anything. Check out directions were also unclear. In one set of directions, it said 10 am, and in another, it said 11.
OVERALL
If the host would change the description to "Sleeps 6" and add a disclaimer in the description regarding the additional fee for 7 or 8 guests, I would love to stay here again. However, since the host refuses to accurately list the home, as a fellow STR owner myself, I can't support those types of business practices. It's a shame, really.