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关于西必落自然度假酒店的点评

2.5 out of 5
西必落自然度假酒店
KM 22.5 (Mile 14), Jalan Sepilok, Off Jalan Sapi Nangoh, Sandakan, Sabah

点评

9.4

绝佳

10 分 - 超赞。162 条好评，共有 212 条点评" "
8 分 - 还可以。41 条好评，共有 212 条点评" "
6 分 - 一般。6 条好评，共有 212 条点评" "
4 分 - 很差。1 条好评，共有 212 条点评" "
2 分 - 糟糕。2 条好评，共有 212 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

点评

10/10 超赞

LOK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
推薦
2018 年 6 月入住 1 晚

10/10 超赞

Jie，china

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
the hotel staff are very helpful. they pick us free from the jungle resort. arranged an early checkin. and send us to the bus stop to semporna for free. the drivet even gave me three bottles of water. we r all moved. the room is great. we love it. this is the only hotel i would recommend in this area.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施

8/10 还可以

Jan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 3 月入住 1 晚

10/10 超赞

Helle

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Autentisk hotel i junglen
Virkelig dejligt hotel med god service, god mad og ikke mindst fantastisk beliggenhed lige op af Sepilok Orangutang Rehabilitation Centre og regnskoven.
2020 年 1 月入住 2 晚

6/10 一般

Hippo，日本

满意：清洁度
不满意：员工和服务
発熱を伝えたが、特に何の応対もなかったのが残念だった。ホスピタリティの中でも、弱っている客への対応が何かしらこのクラスのホテルにはあってほしい。
2019 年 12 月入住 1 晚

10/10 超赞

Ashish

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I wish we planned to stay longer
I wish we had planned a longer stay. The photos do no justice to the place. Simply fabulous property and really great staff.
2019 年 12 月入住 1 晚

10/10 超赞

Bobby，Edinburgh

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Brilliant accommodation in an amazing setting. Short walk to the Orangutan and Sun Bear Rehabilitation Centres. Staff were excellent.
2019 年 11 月入住 2 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
The chalet was very comfortable and you felt as if you were living in the rain forest, beautiful grounds. The hotel could do with a bit of updating and would be lovely to have a pool. We thoroughly enjoyed our 2 nights there though, food good, cocktails average. Ideal location for orangutans and sun bears.
2019 年 11 月入住 2 晚

8/10 还可以

NG

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
ジャングルの中にあるホテルという感じが素敵でした。 ホットシャワーがもう少し出れば…
2019 年 11 月入住 1 晚

10/10 超赞

Raphael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚

8/10 还可以

真实旅客

2019 年 10 月入住 3 晚

10/10 超赞

Greg，Leicester, U.K.

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Made up so 23 lodge houses in the Borneo rainforest. We were in number 22 one of the furthest away from the main building. I loved being here as you felt part of nature. Just be careful with the wooden board walk as some areas are even due to the rainforest’s tree roots intertwining the boards. We were luck to have visits from orangutans twice while we were there. The first experience had the orangutang crossing the bridge near our lodge approximately 20 metres away. That made my holiday!
2019 年 9 月入住 7 晚

10/10 超赞

真实旅客

团体旅客
满意：员工和服务、服务设施、住宿条件和设施
The chalet type accommodation, with verandas, is very spacious and comfortable. Particularly liked the walk-in bath. The seating area around the bar is also very comfortable and the food is excellent. The highlight was an orangutan and baby coming around the chalets one morning.
2019 年 10 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
loved that itwas close to the sanctuary would likefood and drink available a bit later
2019 年 2 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stunning grounds!
2019 年 9 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff is nice, huts are big and clean, the space is really pretty, if you’re lucky you will see wild orangutans coming to the hotel.
2019 年 9 月入住 1 晚

6/10 一般

Daniel

满意：住宿条件和设施，员工和服务
Hôtel bien situé pour voir les singes à pied
Hôtel dans un jardin très nature avec son lac. Très bien situé pour voir les singes. Le restaurant est bien et le personnel sympa. La propreté de la chambre n’est pas au rendez-vous (poussière et toiles d’araignées sous le lit...)
2019 年 8 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 8 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Exceeded our expectations. Beautiful setting, excellent quality food and choice - we are veggie - and so relaxing and chilled out!
2019 年 8 月入住 3 晚

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay here. The chalets are spacious and comfortable and the surroundings absolutely beautiful. Lovely to lie in bed listening to the sounds of nature. The food was good and varied. The orangutans and sunbears are less than 5 minutes walk away. Just wish we had booked longer to relax and enjoy the surroundings.
2019 年 7 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Every person that worked there were welcoming from the day we arrived to the day we left... We stayed 6 days for RnR and absolutely loved this place. Meals and drinks are on the pricier side than other restaurants and street food, but you get what you pay for. The cocktails were skillfully mixed and tasted superb. The meals were delicious... My husband thinks the Beef Rendang is the best he has ever tasted. The rooms were cleaned daily and whenever we reported something broken it was fixed the same day upon our return from the days activities. Would highly recommend this place.
2019 年 7 月入住 6 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 7 月入住 3 晚

10/10 超赞

Jennifer

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Oasis in beautiful surroundings
SNR was such an oasis after our two nights in the jungle. We absolutely loved our chalet which was very clean & spacious & overlooked the lake. The restaurant was gorgeous but some of the waiting staff were quite unprofessional - maybe they were only new? The whole resort was well maintained & the staff very friendly
2019 年 7 月入住 2 晚

10/10 超赞

Abigail

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location and each room felt secluded from the next
2019 年 6 月入住 5 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 6 月入住 2 晚

6/10 一般

eizo

不满意：员工和服务
残念なサービス対応
チェックインしてから部屋までそこそこ歩いて行くが、バトラーは一切荷物を持たないという始末。部屋に入っても、シャワー温水器の使い方やその他の説明は一切無く立ち去った。極めつけは夜中にエアコンが寒くて消そうとしたら電池切れで作動せず電話も繋がらず外は真っ暗で出られず朝まで寒くて寝られずおまけに風邪をひいてしまった！四つ星クラスでこのレベルの対応は驚きです！ ジャングルの中のコテージで雰囲気はとても良いので大変残念である。 今後滞在を検討している方の為の体験談と感想として書きますが、hotels.comは悪い口コミは意図的に載せないので書いても意味が無いかもしれないがやはり証拠としての意味もあるので書きます。真実の口コミとして是非とも載せて頂く事を強く希望します！
2019 年 4 月入住 1 晚

10/10 超赞

Lisa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great little resort.
Lovely little resort right next to the Orangutan and Sun Bear Sanctuaries. We also walked to The Rainforest Discovery Centre, but it was a bit of a hike! The staff here were friendly and helpful. Our room was basic but had everything we needed. Had lunch at one of the nearby hotels and it wasn't nearly as nice as Sepilok Nature Resort!! Would highly recommend a stay here.
2019 年 4 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：住宿条件和设施，清洁度
Loved the chalets, the resort was a fab location and complete heaven of tranquility. Food ok , most staff ok although you are made to feel uncomfortable or even unwelcome if you try and use the restaurant/ bar after 9pm. Staff hovering over you to hurry you up and the shutters are down most nights before 10.!that was only only spoiler in an otherwise fabulous 4 night stay
2019 年 4 月入住 4 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Such a unique little resort, with the feeling of being in the jungle. We stayed here for one night and truly lived the atmosphere. The day tour to Labauk Bay, organized by the front reception, was amazing. I’d highly recommend this place for a stay.
2019 年 4 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely chalets, comfortable beds and nice surroundings. Great location
2019 年 3 月入住 2 晚

10/10 超赞

Mikko

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Sademetsän keidas
Viihtyisä viidakkohotelli , hyvä sijainti huomioiden lähellä olevat orankien kuntoutuskeskus ja sademetsäkeskus . Tilavat bungalowit , siisti puupinnat kauttaaltaan , erityisbonuksena riippumatto kuistilla. Ravintolatila avara , lammen äärellä , ympäristö kauttaaltaan veherää sademetsää. Illalla järjestetty kävelyretki sademetsään tosi mielenkiintoinen , hyvin opastettu. Muitakin retkiä tilattavissa mutta läheisiin kohteisiin voi mennä omatoimisesti. Ruokailtiin hotellin ravintolassa , kaikki annokset alle 6 € luokkaa , hyvää ruokaa. Olut ja muu alkoholihan Malesiassa on arvokasta , lähes Suomen hinnoissa. Lähellä muutama muu resortti joissa ravintolapalveluita mutta muuten ympärisössä ei palveluita. Tänne kannattaa tulla rentoutumaan muutamaksi päiväksi ja nauttimaan luonnon äänistä, lämmöstä ja rauhallisuudesta. Henkilökunta ystävällistä ja avuliasta. Wifi vain yleisissä tiloissa, ei mikään supernopea.
2019 年 3 月入住 4 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
What a fantastic resort hotel! The setting is unbelievably beautiful. Gorgeous chalet accommodation. Great location. Very friendly & helpful staff. Good food. Thanks for the fantastic two nights we spent with you!
2019 年 2 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Very beautiful place. I absolutely loved it. The rooms are big and clean and the restaurant is very good and also a very nice cozy place to relax in the evening. Staff is very helpful and friendly. I strongly recommend it. And it’s just a 5 minutes walk to the Oran outang rehabilitation center.
2019 年 3 月入住 1 晚

8/10 还可以

Giorgio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Struttura immersa nella foresta con ottimo livello di confort. A 250 m da centro riabilitazione orang utans
2019 年 3 月入住 3 晚

8/10 还可以

Darryl，U.K.

满意：住宿条件和设施，清洁度
Orangutan and Sun bear visit
Stayed to be near orangutan sanctuary, nothing much else in the area. The staff in reception, restaurant and tour counter were bored and disinterested. No WiFi in rooms, only in reception area and very slow at that. Food was very expensive and not so good but captured market I guess as no other option nearby.
2019 年 3 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was very large and very vlean. Staff professional and friendly...speak and understand English. Food was excellent and the wine good! Only downside is wifi doesn't work anywhere but reception area. I highly recommend this resort...you will be very pleased.
2019 年 2 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is amazing! Room was very clean and huge too! Food and service were excellent, and everyonde speaks English and understands it. The only downside is that wifi doesn't work in the rooms, and is sketchy in the restaurant area, but at reception area it works well. I highly recommend this resort..you will be very pleased! And, it's just around the corner from the orangutan sanctuary and the sun bear sanctuary...definitely within walking distance..10 mins!
2019 年 2 月入住 2 晚

10/10 超赞

Jane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
First class jungle gem.
Beautiful surroundings in cleverly designed jungle setting. Very quiet and relaxing with efficient, professional and friendly staff. Excellent quality and good value food and drinks. Anyone who appreciates nature and wildlife should put this at the top of their agenda. It is a few minutes walk from the Orang Utang , Sun Bear and Rainforest Discovery centres all of which are an amazing revelation. You can also see a huge variety of birds and animals within the hotel grounds (including Orang Utangs). There are also several other trips you can take from here. The accommodation is great, chalet style and well spaced out all with balcony. Very clean and well maintained. I don't know why this is only 2.5*, it's top class and offers everything you need. Originally booked 3 nights but stayed 5. A very relaxing few days. Brilliant
2019 年 2 月入住 3 晚

10/10 超赞

Joan，State College PA

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The lush environment is unique. Chalets are situated in a verdant rain forest with beautiful plants. Staff was friendly and eager to make our stay perfect in every way.
2019 年 2 月入住 1 晚

8/10 还可以

R

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfy villa's, helpful reception and activity guide staff
2019 年 2 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 2 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
緑が気持ちよくて、自然のサウンドに包まれるし、最高に癒されるホテルでした。ウランウータンの施設も近くて最高。 シャレータイプの部屋の中は清潔で快適です。空調も不満ありませんでした。虫よけが部屋に備え付けてあるのもいいですね♪
2019 年 1 月入住 3 晚

8/10 还可以

Mattias

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Autentiskt
Bra lodge, rent och bra personal. Lite väl dyr mat. Tyvärr var stora delar avstängt,kanske pga lågsäsong.
2019 年 1 月入住 3 晚

10/10 超赞

Donald

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great for nature lovers
Accommodations were excellent, the staff friendly and the proximity to the orangutan reserve was very convenient (a 5 min walk). A lot of wildlife on site. Room for improvement at the restaurant. Food was okay, but not great.
2019 年 1 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 2 晚

10/10 超赞

Howard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful!
Loved staying at Sepilok Nature Resort. Wonderful setting and lovely staff. The night walk with Soni (apologies for bad spelling) was fantastic! Closeness to Orangutan Rehabilitation Centre means you can visit more than once and spend more time in the company of these amazing animals. Definitely recommend staying here.
2019 年 1 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff were lovely, very clean and comfortable room
2018 年 12 月入住 3 晚

10/10 超赞

Lucky，UK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved it! Hotel exceeded our expectations. Although we stayed 4 nights, we wished we could stay longer. Perfect for visiting the Orangutans, sun bears etc.
2018 年 11 月入住 4 晚