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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property
Travelers enjoy a full breakfast at this beachside spot before relaxing by the seasonal outdoor pool or hitting the 24-hour fitness center

Choose dates to view prices

Holiday Inn Express Hotel & Suites Santa Cruz offers a warm welcome and practical comforts for every traveler. Guests start each morning with a full breakfast, use on-site laundry facilities, work out in the 24-hour gym, relax in the sauna, or lounge by the seasonal outdoor pool.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is HK$979
HK$1,131 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 20.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 20.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Santa Cruz by IHG on 25 May 2026 start from HK$979, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Santa Cruz by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Self-parking is available for USD 20.00 per night.

What time is check-in at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Holiday Inn Express Hotel & Suites Santa Cruz by IHG located?

Located in Westside Santa Cruz, this hotel is steps from Ocean Street and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Santa Cruz Mission State Historic Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 689 out of 1195 reviews
Rating 8 - Good. 265 out of 1195 reviews
Rating 6 - Okay. 135 out of 1195 reviews
Rating 4 - Poor. 51 out of 1195 reviews
Rating 2 - Terrible. 55 out of 1195 reviews

Reviews

Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated accommodations. I had read that they were renovating recently, and it almost felt like a brand-new hotel! Great location; convenient underground parking (for a fee) with elevator to all floors. Highly recommend this hotel.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Regina E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice and friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk staff, property was very clean. Very convenient underground parking garage as well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
Staff were great, quiet room and breakfast with options.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Himali Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got into the hotel a little early, but the staff was able to accommodate me swifty with no problems.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Great staff nice room free breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service
Clean room good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and front desk person was awesome.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Branson

Liked: Cleanliness, staff & service, amenities
Very normal hotel, staff was very friendly, breakfast was fresh. Would stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, and good breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The new rooms are great. Nice work on the remodel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay. Great service and breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. In room coffee was good. Staff was friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room, normal free breakfast. But pancake maker was cool! 3nd floor was being remodeled but noise level was low. Thanks.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cozy and great staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, close to everything, breakfast good.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Laurie

Liked: Staff & service
Disliked: Amenities
Air conditioner wouldn’t stay on for more than 2 minutes and wouldn’t come back on for hours despite several settings changes. It was really stuffy and hot in the room and very uncomfortable. No water bottles provided. Was charged $20 for parking even though when I booked it said free parking. Also very loud you can hear every time someone opened their door and slammed shut. Very thin walls. Overall I would not stay here again. Staff was nice.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Places close by and couple eating places near the hotel.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, location, safe environment, clean property, and great breakfast
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very clean hotel and the service is great. The complimentary breakfast is very good and filling.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and comfortable bed is all we needed and the Holiday Inn was it!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great staff and clean facility. Breakfast was nice and the room was comfortable.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay with family.

Wonderful stay with the family. The hotel had friendly staff and the amenities were great. Room was very comfortable and clean, would definitely stay here again!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Vimerald

Liked: Cleanliness
Convenient location to Santa Cruz boardwalk, decent breakfast, friendly and helpful staff.
Stayed 1 night in Jun 2025