Holiday Inn Express Hotel & Suites Santa Cruz offers a warm welcome and practical comforts for every traveler. Guests start each morning with a full breakfast, use on-site laundry facilities, work out in the 24-hour gym, relax in the sauna, or lounge by the seasonal outdoor pool.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Free Wi-Fi
Air-conditioning
Parking available
Business services
The current price is HK$979
HK$979
HK$1,131 total
includes taxes & fees
25 May - 26 May
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Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 20.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Covered self-parking fee: USD 20.00 per night (in/out privileges)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 10:00 PM.
How much does it cost to stay at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Santa Cruz by IHG on 25 May 2026 start from HK$979, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn Express Hotel & Suites Santa Cruz by IHG pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?
Self-parking is available for USD 20.00 per night.
What time is check-in at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Holiday Inn Express Hotel & Suites Santa Cruz by IHG located?
Located in Westside Santa Cruz, this hotel is steps from Ocean Street and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Santa Cruz Mission State Historic Park are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very clean and updated accommodations. I had read that they were renovating recently, and it almost felt like a brand-new hotel! Great location; convenient underground parking (for a fee) with elevator to all floors. Highly recommend this hotel.
Air conditioner wouldn’t stay on for more than 2 minutes and wouldn’t come back on for hours despite several settings changes. It was really stuffy and hot in the room and very uncomfortable.
No water bottles provided.
Was charged $20 for parking even though when I booked it said free parking.
Also very loud you can hear every time someone opened their door and slammed shut. Very thin walls.
Overall I would not stay here again.
Staff was nice.
Wonderful stay with the family. The hotel had friendly staff and the amenities were great. Room was very comfortable and clean, would definitely stay here again!
Monica
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Vimerald
22 Jun 2025
Liked: Cleanliness
Convenient location to Santa Cruz boardwalk, decent breakfast, friendly and helpful staff.