Santa Cruz Island Family Hotel

"What really stood out was the exceptional customer service. Everyone was friendly, professional, and always willing to help with anything I needed. The location was perfect, and the atmosphere made my stay Monica"

"The staff was very friendly and helpful. Breakfast was always delicious. They even packed up a breakfast to go early when we had to catch our ferry to another island. Location was perfect and the $1 water taxis were great and plentiful. "

"Everything is in walking distance, great price , the rooms were clean comfortable and had AC , the staff was fantastic and the breakfast had many option. Would certainly recommend "

"Really great staff! Very welcoming and hard working. The hotel could use a little maintenance. Beautiful landscaping."

"Lovely hotel set back from sea and not far to town and beach. Very helpful staff. Everything functional and fit for purpose. "

"Great little family run hotel. 5 blocks from the main tourist area. Couldn't fault it! "

"I was very pleased with Blu Galapagos. The rooms were very clean, great view, very helpful staff. My only recommendation would be to not use the tour company in the hotel. I booked a tour after being very specific in what I wanted to see. I was assured it was possible but once I arrived the tour guide explained there was not enough time within my limited time to see what I came for. Very disappointed. Was not offered any refund or other compensation. The tour was not inexpensive and feel I was completely lied to and intentionally misled. "

"The whole team did an amazing job, and special shout out to Andy who went above and beyond to provide the best service. Jonatan has an incredible team and they made this one of the best experiences even when things did not go as planned. They were able to accommodate as much as possible in a short period of time. Hotel and tour agency staff are top notch."