Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our 4th year staying in this condo unit. The ocean view and the direct access to the beach are second to none. As always, the condo was very clean. The owners go out of their way to provide all the little "extras" that make your stay easier. Convenient assigned parking space and comfortable beds. The only negative I have is we arrived 30 minutes early and it was apparent nobody was in the unit. So, we called Benchmark to ask if we could check in at 3:30pm instead of 4pm. The agent confirmed the condo was clean and had been inspected by housekeeping. However, we were told there would be a charge of $65 to check in at 3:30pm but if we called back at 3:45pm(they have a 15-min grace period), they would unlock the door remotely and let us in free of charge. Really? $65 charge for 30 min early but 15 minutes later, it's free. The agent said the charge is to reset the automatic door code that doesn't unlock the door until 4pm. Yet, at 3:45pm, she opened the door remotely. It just doesn't seem right considering check-in is 4pm and check-out is 10am. Our friends stay in other units in this same complex and are always provided early check in free of charge providing the unit is ready. I feel the condo owners/Benchmark should rethink their early check-in policy for this unit if it has been cleaned and inspected. Regardless, we love everything else about this condo and it will not keep us from returning!