奧古斯蒂娜套房酒店是否設有泳池？

是，此住宿設有室外泳池。

奧古斯蒂娜套房酒店是否寵物友善住宿？

否，此住宿僅接待輔助動物。

奧古斯蒂娜套房酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

奧古斯蒂娜套房酒店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：23:00。

奧古斯蒂娜套房酒店的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務，並酌量收費 (視乎客房供應情況而定)。

奧古斯蒂娜套房酒店位於哪裡？

此公寓大樓位於聖地亞哥市中心，距離憲法廣場、前國會和智利前哥倫布藝術博物館不到 10 分鐘腳程。步行 10 分鐘即可到達智利前哥倫布藝術博物館和阿烏馬達步行街。距離拉莫內達站只有 8 分鐘路程，聖安娜站則只有 8 分鐘。

奧古斯蒂娜套房酒店聖地牙哥區

Q: 奧古斯蒂娜套房酒店是否設有泳池？

是，此住宿設有室外泳池。

Q: 奧古斯蒂娜套房酒店是否寵物友善住宿？

否，此住宿僅接待輔助動物。

Q: 奧古斯蒂娜套房酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

8/10 不錯

真實旅客

2014 年 8 月 29 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

Cristefânea

2018 年 10 月 29 日

不滿：整潔度和住宿狀況

Bom custo benefício, com baratas.

Quarto com baratas; Banheiro com mofo no chão; É possível ouvir as baladas do Quarto, principalmente aos fins de semana; A localização é bom: 3 min da Augustinas, Estado e Ahumada, 5 min do Palácio de la Moneda, 7min da Plaza de Armas, 6min até a estação de metro, 20min de metro até o Costanera Center, 30 min até o aeroporto. Boa arrumação diária, porém só trocam as toalhas que deixam a desejar. Edredom extra com muito mofo. Tem ar condicionado e aquecedor. Não contém academia como o anunciado.

於 2018 年 10 月住了 5 晚

8/10 不錯

Adriele Rosa

2018 年 9 月 19 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2018 年 9 月住了 5 晚

4/10 欠佳

真實旅客

2018 年 6 月 1 日

讚好：整潔度和住宿狀況

不滿：職員與服務

Good Location Bad customer service.

As we went into the building the security guard stopped us and asked us where we were going— we explained we were checking in and he directed us to the room in the building where the “front desk” is. We knocked on that door for close to 20 minutes; we knocked from 9 am to 9:20 before we gave up and came down the elevator to the main building (A -> B). The security guard let us know he had no key for us and if there was no one there there’s nothing he could do. I called Expedia because this seemed like a ghost hotel, I asked for a refund so that we could go to a hotel, but they said no refund could be issued because it was non refundable— which I would understand if there was a hotel to check in, but we didn’t have a hotel. All of this took more than an hour and I’m calling from my US cell to Expedia costing me long distance charges. After an hour of waiting and being on the line the lady from Expedia finally gets a hold of the “front desk” agent; he refuses to refund my money and says he’s been there the whole time (which he hasn’t). We go up to building B and up the elevator, he opens the door. The receptionist was rude as soon as he opened the door, no apologies, just said he had been here the whole time (which he hadn’t). He is grumpy and rude the whole time he’s checking me in. Asking me for my passport and then going on a rant about me. In short, Would not recommend. We checked out at 9:30 and he was not there for that, I had to slide the key under the door.

於 2018 年 5 月住了 1 晚

10/10 優異

真實旅客

2018 年 1 月 28 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Muy buen lugar

Lugar céntrico, especial para viajes en familia, tiene todo para una buena estadía.

於 2018 年 1 月住了 2 晚

8/10 不錯

Thiago (Santo André - SP)

2017 年 12 月 26 日

讚好：住宿狀況

Localização perfeita

A localização do apart é perfeita. Fica a 3 minutos a pé do Metro Santa Ana e fizemos todos os pontos turísticos do centro de Santiago a pé. A Casa de La Moneda, por exemplo, fica a duas quadras. Outro ponto positivo é ter um mercado praticamente na frente do Hotel, chamado Santa Isabel.

於 2017 年 12 月住了 4 晚

8/10 不錯

Thiago

2017 年 12 月 7 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Awesome location on Santiago

The room was clean and nice, except for the heater/cooler that was weak for the room size. The room service was nice and fast and the location is awesome!

於 2017 年 11 月住了 4 晚

8/10 不錯

Milenka

2017 年 11 月 26 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2017 年 11 月住了 4 晚

6/10 一般

JLH (NY)

2017 年 11 月 20 日

不滿：職員與服務

Safe neighborhood hotel but..

You get what you pay for. You get a letter at the Front Desk with keys and instructions to pass by an office to leave credit card info. Which if you do, even after paying in full with all included you may be sucked into paying more. The area is very safe and so is the building. These apts eems to be subleased apt use to rent via Expedia. As the entire complex has permanent residents. Many places to eat and shop or be entertained. Transportation is convenient. For the money is worth it.

於 2017 年 11 月住了 2 晚

6/10 一般

Matías

2017 年 8 月 2 日

讚好：職員與服務和客房舒適度

不滿：整潔度

Bueno, pero falta limpieza.

Excelente ubicación. WIFI funciona bien. El servicio de limpieza diaria es limitado y el estado de higiene del lugar no es bueno. El departamento está bueno pero con poco esmero en la limpieza.

於 2017 年 7 月住了 3 晚

4/10 欠佳

Rich (Pennsauken, NJ)

2017 年 4 月 27 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Intransigent hotel policies.

Reserved room months in advance, prepaid with credit card. Itinerary changed. Hotel refused a refund! Never going there again.

4/10 欠佳

Aivars

2017 年 4 月 16 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Decepcionante

Muy decepcionados del lugar. La limpieza deja mucho que desear lo mismo el estado de deterioro del mismo.

10/10 優異

NATHALY

2017 年 3 月 13 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Excelente. Viajé por temas de trabajo y realmente descansé. Muy cómoda la habitación y la cama

4/10 欠佳

真實旅客

2017 年 2 月 28 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Ubicación inmejorable pero el hotel horrible

La habitación deja mucho que desear, lo único bueno de este hotel es su ubicación que es inmejorable! Decia que tenia aire acondicionado y NO es verdad! Había un ventilador chico eso no es aire acondicionado!! Te morias de calor en la habitación! El baño es horrible, la limpieza es medio pelo, habian cucarachas y en la cama habian pulgas! Nos dejaron todo el dia del Domingo sin papel higienico, tuvimos que salir a comprar de apuro, el sabado ya quedaba poco y no fueron capaces de reponer. No volveria a este lugar! Una pena por su excelente ubicación.

4/10 欠佳

Benjamin (Puerto Rico)

2016 年 12 月 31 日

不滿：整潔度和職員與服務

Worst service ever even for the price

First, the best I can say is it has a centric location and was cheap. However it wouldn't bother me to pay a little more for better room cleaning. The cleaning service lady was totally careless, I had to insist couple times with management to have the carpet get vacuum cleaned and change pillows covers. Some times didn't change towels or removed the trash, I tipped her trying to motivate an improvement, she didn't earned it but it didn't work. Doesn't looks like management cares as we were not the only ones complaining and now I see that other reviewers concur. Very bad to show Chilenian spirit.

10/10 優異

Josephine (Santiago, Chile)

2016 年 12 月 29 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Wonderful!

Good location. Eduardo and Ivan were so lovely and helpful. Would stay again in a heartbeat!

8/10 不錯

真實旅客

2016 年 12 月 27 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Recomendo Agustina Suítes

Fiquei com receios ao reservar devido aos comentários, mas, ao chegar foi totalmente ao contrário, meu voo foi de madrugada, cheguei, o cartão estava já disponível na portaria, uma cama confortável, mini cozinha faltou alguns copos e pratos, mas nada que ''fosse morrer por isso'', o banheiro limpo, confortável. Ao contrário dos comentários, o serviço de limpeza passou todos os dias, até dispensei um dia porque não havia necessidade. Nos dias que não consegui arrumar a cama, eles arrumaram. O Wi-Fi é muito bom, sinal no quarto inteiro. TV ótima, a piscina também incrível com uma ótima vista. Perto de mercado, cafeteria e estação de metro.

8/10 不錯

Gabriela

2016 年 12 月 8 日

讚好：整潔度、住宿狀況和客房舒適度

Hotel cómodo

La habitación cuenta con todas las amenidades que anuncia, pero no funciona el wifi y el personal a cargo no fue muy responsivo para resolverlo.

8/10 不錯

Russell H

2016 年 11 月 13 日

讚好：整潔度和客房舒適度

Wifi malísimo, no pudimos conectarnos jamás y por más que lo reportamos nadie lo reparó. Muchas vece intentamos localizar al personal y nunca contestaban el teléfono que nos proporcionaron. Tuve que cancelar una última noche por cambio de vuelos y espero mi reembolso aún

6/10 一般

真實旅客

2016 年 10 月 25 日

讚好：客房舒適度

不滿：整潔度和職員與服務

só falta um pouco de capricho

Flat com cozinha contendo frigobar, microondas, fogão e torradeira. Cama limpa e confortável, porém, pecam na limpeza do quarto. Vidros sujos, toalhas velhas e trocadas apenas a cada dois dias. Tivemos dificuldades em encontrar pessoas na recepção pois nunca tinha ninguém lá. Está localizado na região central de Santiago e vários pontos turísticos podem ser acessados a pé. A estação de metrô mais próxima fica a cerca de 600 metros.

2/10 很差

真實旅客

2016 年 10 月 6 日

不滿：整潔度、住宿狀況和客房舒適度

Very difficult to find and really dirty .

6/10 一般

Francisco

2016 年 9 月 26 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Hotel Simples mas Atendeu o que procurava

Hotel próximo o estação de metrô, supermercados, e silencioso.

10/10 優異

Daniela

2016 年 9 月 22 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Hotel limpio, comodo y lindo

Estuvo buenisimo... un lugar muy amplio, lindo y comodo. De todas maneras volveria a estar ahi.

8/10 不錯

rosemar (Paulinia Sp)

2016 年 9 月 10 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Bom

Meu wi fi não funcionou com a senha do quarto isso foi ruim

8/10 不錯

真實旅客

2016 年 9 月 10 日

讚好：整潔度、職員與服務和客房舒適度

奧古斯蒂娜套房酒店

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