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关于帆迪朵酒店的点评

4 out of 5
帆迪朵酒店
Serrano 34, Santiago, Region Metropolitana

点评

8.0

很好

10 分 - 超赞。93 条好评，共有 257 条点评" "
8 分 - 还可以。93 条好评，共有 257 条点评" "
6 分 - 一般。45 条好评，共有 257 条点评" "
4 分 - 很差。17 条好评，共有 257 条点评" "
2 分 - 糟糕。9 条好评，共有 257 条点评" "

8.4/10

清洁度

8.4/10

员工和服务

7.8/10

服务设施

7.6/10

住宿条件和设施

7.8/10

环保

点评

10/10 超赞

Lucy

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
2023 年 12 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
非常優質
客房/飯店清潔度：Good 服務品質：Good 飯店設施：Good 飯店位置：Good
2019 年 3 月入住 5 晚
Commercial Manager 于 2019年04月15日 的回复
Dear Guest: Thank you very much for your comments, we are very happy to know you enjoyed your stay in our hotel. We will keep doing the best we can to offer the most enjoyable experience and the best services to our clients.

10/10 超赞

Douglas

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Very nice hotel in downtown Santiago. Close to tourist attractions. Very walkable area. The roombI had was 312 and it was really nice. A comfortable bed, quiet, refrigerator, safe and a nice walk in shower. Breakfast was delicious. The restaurant at the hotel was very nice for dinner. Inexpensive and really good food. I will stay here again
2024 年 5 月入住 5 晚
Anaís Mella Customer Experience Analyst at Hotel F 于 2024年05月22日 的回复
Thanks for your review, Douglas! It seems like he had an excellent stay at the Hotel Fundador in downtown Santiago. Your comments will be helpful to other travelers looking for a good place to stay in the area. Thank you for your friendly comments. See you soon!

10/10 超赞

Laura

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good breakfast
2024 年 4 月入住 4 晚
Anaís Mella Customer Experience Analyst at Hotel F 于 2024年05月15日 的回复
Thank you for your feedback, Laura! We are glad you enjoyed the breakfast at Hotel Fundador. We strive to provide a friendly and welcoming environment for all our guests. Let us know if there is anything else we can do to enhance your stay.

10/10 超赞

Jean-Christophe

2023 年 10 月入住 1 晚

10/10 超赞

Willem

2024 年 4 月入住 3 晚

4/10 很差

Diolinda Rosa

满意：住宿条件和设施
不满意：员工和服务，清洁度
Quarto com aparência de sujo. Falta de lençol na cama. Usar cobre leito descosturado para cobrir. Atendimento na recepção, ríspido, sem informações precisas, má vontade para destinar funcionário no transporte de malas, sendo um casal de 80 O checkout foi confuso e não recebi o comprovante de pagamento.
2024 年 3 月入住 3 晚

8/10 还可以

Rohan，Mississauga

与配偶出行
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
The main issue is that the rooms have a lot of short coming - water does not drain, We had a air conditioner leaking water in the room and mattresses moving easily etc. I must say the front desk staff was outstanding, Extremely helpful in trying to sort out our concerns. Plus for any help we needed, Taxi, directions, tours etc, always willing to help. With all the issues - would definitely stay there again as its very centrally located.
2024 年 2 月入住 1 晚
Anaís Mella 于 2024年02月27日 的回复
Dear Rohan, we appreciate your comments about our Hotel Fundador. We are sorry for the inconvenience during your stay, we will work with our team to solve the aforementioned aspects. We value your kind comment about our reception staff, our team is more than welcome to receive your concerns. Thank you for your feedback and we hope to welcome you again soon!SincerelyAnaís MellaCustomer Experience Analyst at Hotel Fundador

8/10 还可以

Tore

满意：清洁度、员工和服务、客房舒适度
2024 年 2 月入住 4 晚

2/10 糟糕

Mark

2024 年 2 月入住 2 晚

10/10 超赞

Michael

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Attractive, clean, helpful staff
2024 年 1 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Overall OK for a couple of days.
Overall good. I would ask the staff to keep the Air Conditioning ON for the rooms in on the 7th floor: these get very hot when facing the sun. In my room 701, the Toilet would not flush.
2024 年 1 月入住 1 晚

8/10 还可以

Sam

2023 年 12 月入住 1 晚

6/10 一般

Lilian Camila

满意：住宿条件和设施，员工和服务
不满意：清洁度
2024 年 1 月入住 4 晚

4/10 很差

Claudia

与家人出行
不满意：住宿条件和设施，清洁度
The room was old and the bathroom.dirty. one bulb did not work and the lock in the room.did not work either. The room was on the side that goes to a strip outside where there are beggers all day and night drinking and making a party all night. Very noisy. The shower was terrible. No water pressure and it had a old curtain the water pile up as if the drainage was plug so we had to take a very quick shower so the water didn't go into the bathroom I have stayed at this hotel before and had at a different newer room This time was bad
2024 年 1 月入住 1 晚

8/10 还可以

ALEX

2024 年 1 月入住 6 晚

10/10 超赞

Jamila

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 10 月入住 7 晚

8/10 还可以

Carlos

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location and friendly staff!
Very nice staff and comfortable bed. Room was a great size. Would have been perfect but the ac was not quite strong enough for the high outdoor temp. It wasn’t terrible it just needed to be slightly cooler. Overall would stay again. Location is superb.
2023 年 12 月入住 6 晚

2/10 糟糕

Carlos Vagner

2023 年 12 月入住 5 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Es un lugar seguro
Estuvo bien, esta muy bien ubicado
2024 年 1 月入住 4 晚

8/10 还可以

Roopali

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Superb value for money

6/10 一般

Muriel

满意：员工和服务
2023 年 12 月入住 5 晚

8/10 还可以

真实旅客

与家人出行
满意：员工和服务，清洁度
Bueno
2023 年 11 月入住 4 晚

6/10 一般

Diana

团体旅客
满意：员工和服务
不满意：清洁度
Buen hotel en el barrio París Londres
La habitación era para 3 personas, las camas son grandes y muy cómodas aunque quedan muy justas en la habitación. No tiene frigobar. El aire acondicionado funcionaba mal, entraba el agua de condensación a la habitación pero lo arreglaron. Está bien ubicado. Se nota el desgaste del tiempo falta remodelación y modernización es una pena se nota que fue un hotel de categoría.
2023 年 11 月入住 3 晚

4/10 很差

César

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
Un hotel de época sin nada sorprente, el desayuno mediocre que sirven en la mañana (de los 4 días siempre dieron huevo y salchicha con los mismos jugos y quesos) deja mucho que desear, en su habitación una pantalla que no es smart tv te limita a tener estancia a gusto, llegamos a las 11 de la Noche y nadie abría por qué no escuchaban, se tapó el baño en la noche y nadie podía destaparlo... Nunca vuelvo, busquen otras opciones, lo bueno es que está cerca del centro pero frente al hotel hay mucha inseguridad y suciedad, que no te engañen las fotos.
2023 年 11 月入住 4 晚

6/10 一般

Almara

满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
My overall experience was okay. I found that the staff weren’t able to help with a lot of things such as English was not as great. They were very rude and unhelpful a lot of the times. The front desk was always over crowded with guests checking in which made it hard to ask for services. I found better hotels around the area with greater service. I wouldn’t recommend this hotel personally if you don’t speak English. The breakfast was very simple as for a 4 star I expected more options. Also the breakfast options don’t change during the weekdays. So it’s the same all the time.
2023 年 11 月入住 7 晚

10/10 超赞

Elena

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was walking distance to Palacio La Moneda, Santa Lucía and Barrio Listarria. When we needed to go farther, we had the Universidad de Chile metro stop nearby. Excellent service from staff! We enjoyed our stay!
2023 年 11 月入住 4 晚

10/10 超赞

Zaira

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
O quarto tem um bom tamanho e o staff muito prestativo. O café não tinha tanta variedade, mas era gostoso. O bom é que deixam antes do café ser servido umas opções de biscoitos e café na recepção para quem sai cedo para os passeios.
2023 年 11 月入住 3 晚

6/10 一般

Plinio

Shalby and dark
2023 年 11 月入住 1 晚

6/10 一般

Yazmín

满意：清洁度
不满意：住宿条件和设施
2023 年 11 月入住 2 晚

10/10 超赞

Jana

2023 年 11 月入住 1 晚

6/10 一般

Laila

商务旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
La calefacción no funcionaba y nos explicaron que solo funciona en los meses de frio. Tocaron unos días fríos en noviembre y no se pudo calefaccionar.
2023 年 11 月入住 2 晚

10/10 超赞

Gustavo R

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Incrível
2023 年 11 月入住 4 晚

6/10 一般

Chun Wang

团体旅客
不满意：住宿条件和设施
Breakfast was really good lots of selection, however room itself is quite dated and old, bits and pieces falling off the wall and looks dirty(might not be the case) , the area itself is quite dodgy at night, lots of homeless and people wandering around suspiciously, room service cleaning was nice , just the property itself is very old, very old, walls are thin and can get quite noisy at night

6/10 一般

JOSELIN

与家人出行
满意：员工和服务，清洁度
Tiene una excelente ubicación, cerca al metro, lo malo es la bulla de la calle por las noches, es un hotel antiguo pero en buen estado, en la habitación que estuve no había calefacción y en las noches estábamos a 9 grados, fui a recepción a pedir y me dijeron que no funcionaba, lo demás está bien, el desayuno buffet estaba bien, limpieza excelente.
2023 年 10 月入住 4 晚

2/10 糟糕

ARNALDO B

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Fuja desta habitação
Hotel não tem calefação (ar quente) e com um frio de 6 graus num prédio do tempo do zagaia quando reclamávamos eles nos davam cobertores. Café da manhã fraquíssimo estacionamento três quadras do hotel (com frio e chuva) e ainda necessita ir a outro hotel deles para validar o ticket de estacionamento FUJA
2023 年 10 月入住 3 晚

8/10 还可以

Joao Augusto Soares

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel mediano
Hotel em geral: Rustico/antigo/hotelcentro Equipe do hotel: muito bom. Quarto: Nosso quarto era para 3 pessoas. Acredito que por isso não tivemos o conforto bacana! Hotel é mais rustico, limpo. Cama confortavel. Espaço do quarto bem pequeno para 3 camas. Iluminação do quarto não é boa. Geladeira faz barulho. Poucas tomadas elétricas atras da cama. Wifi é bom. Chuveiro não é bom. Obs, a delegação da argentina de basquete estava hospedada no hotel, então não é um hotel ruim, porem, nosso quarto deixou a desejar. Café da manha: basico, e faltou organização da equipe. Resumo, hotel mediano. Nota: Uns 7,3
2023 年 10 月入住 2 晚

6/10 一般

Ignacio，Rockville

Well located, lackluster premises.
2023 年 8 月入住 4 晚

8/10 还可以

Antonio E

满意：清洁度、员工和服务、客房舒适度
2023 年 10 月入住 8 晚

10/10 超赞

Maristel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 4 晚

6/10 一般

MIGUEL

与家人出行
不满意：住宿条件和设施，清洁度
El hotel es céntrico de fácil acceso en el centro histórico. Pero ya es bien antiguo, las habitaciones están deterioradas, le falta mantenimiento. El desayuno es bien limitado.
2023 年 10 月入住 3 晚

6/10 一般

Olga

商务旅客
满意：员工和服务，清洁度
2023 年 10 月入住 2 晚

10/10 超赞

Sonia Maria

满意：清洁度、住宿条件和设施、客房舒适度
Bom hotel,excelente localização,funcionários atenciosos.
2023 年 10 月入住 1 晚

8/10 还可以

ADOLFO

满意：清洁度、员工和服务、客房舒适度
It is a shame that this hotel is too noisy
I would really like to give 5 stars to this hotel for its location, kindness of every person in service, breakfast, cleanness. However, this is not a hotel to rest after a day busy day at all. It is extremely noisy. There is no way that you can sleep or rest at night.
2023 年 9 月入住 7 晚

8/10 还可以

Susan

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
A little bit dated but still full of old world charm. Breakfast was excellent. Concierge were very helpful as well. Santiago itself is not a very safe city though particularly in this downtown core it seemed. Travelers be aware of your surroundings at all times. Don’t wear showy jewelry it will be removed from you!
2023 年 9 月入住 2 晚

8/10 还可以

christian，chatsworth

满意：员工和服务，清洁度
Bad area
2023 年 9 月入住 6 晚

8/10 还可以

Qi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 4 晚

10/10 超赞

Luiz Antonio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Boa localização, 50 metros do metrô, funcionários atenciosos e educados, café da manhã simples mas bem gostoso
2023 年 7 月入住 6 晚

8/10 还可以

Rayssa

满意：员工和服务
Pontos positivos: Bom custo benefício. Atendimento na recepção foi otimo. Restaurante a lá carte muito bom e café da manhã muito bom também. Bem localizado. Pontos negativos: nosso quarto estava velho, com a pintura saindo e falta iluminação, quarto era bem escuro. Como os passeios eram bem cedo e ainda não tinha a luz do dia entrando pela janela era difícil encontrar as coisas só com a iluminação do quarto, sempre precisava ligar a lanterna do celular para auxiliar.
2023 年 8 月入住 6 晚

10/10 超赞

Frederick

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very helpful and friendly.
2023 年 8 月入住 5 晚