「The service was great. We parked at the parking lot recommended by the hotel, and there was a free shuttle that took us to the hotel. We stayed in a separate room, which had a bit of a damp smell. The room was about a 5-minute walk from the reception and the breakfast/spa area — it took a few time to remember the route. But getting lost in Matera is also a kind of romance.」
「It's the best hotel for me. The owner of the hotel is very nice and enthusiastic. Although they don't speak English very well, they helped us a lot with our heavy luggage. We deeply appreciated about that. If we visit Matera again in the future, we will still choose this hotel. 建議一到廣場噴泉時就先去information拿紙本地圖,對於尋找飯店的位置幫助較大,因為google...
「The hotel is a gem in Matera. The rooms are tastefully decorated with all the modern amenities. The breakfast was delicious with high quality ingredients; do try the olive oil as it is exceptional!!! The spa is another level. Throughout our stay the hotel provided service rarely seen nowadays. I applaud the team at Vetera Matera for their exceptional service. Thank you and we will definitely return.」
「All the things were great, except that the check out arrangement were terrible. The staff supposed to arrange a shuttle bus for us to go back the car park. However, the staff didn't tell us and did not answer the phone, when the shuttle is arrived. So we missed the shuttle and the outside temperature is over 35 degree , so we have to find our way back to the car park.」