Scarborough Hotel with Pool

"Misleading information from staff ruined what should have been a simple experience. We were told at reception that our voucher could be used for afternoon tea, then showed it again in the lounge before ordering and were seated without issue. Only at payment were we told it didn’t apply and charged full price, which feels completely unacceptable. To make matters worse, there were no towels in the room when we needed them, and the room was unbearably hot with no proper way to cool it. Overall, poor communication and basic standards not being met — wouldn’t stay again."

"The pictures on hotels did not reflect the room . Apparantly the pictures of the standard room on hotels were of a suite . Although the staff tried their wasn’t availability . The hotel is tired and dated ."

"Couldn't fault the gym, and the food was really good in the restaurant"

"guests smoking weed in the entrance food poor room unclean"

"Donot know about the bar as I donot drink, the staff are very friendly and helpful. The rooms were very clean. Parking is ok. The property has been renovated to a high standard, but work is still being done."