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关于菲利普伯恩酒店 - 贝斯特韦斯特辛尼雀精选系列的点评

4 out of 5
菲利普伯恩酒店 - 贝斯特韦斯特辛尼雀精选系列
Linglie Road, Selkirk, Scotland

点评

8.6

超赞

10 分 - 超赞。44 条好评，共有 79 条点评" "
8 分 - 还可以。21 条好评，共有 79 条点评" "
6 分 - 一般。10 条好评，共有 79 条点评" "
4 分 - 很差。1 条好评，共有 79 条点评" "
2 分 - 糟糕。3 条好评，共有 79 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

9.2/10

服务设施

9.2/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Vicki

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fabulous owners and fabulous hotel!!
I was put in this hotel by hotels.com as there were issues with one I had booked…. Came away wishing I had stayed here in the first place! The couple who own the hotel were absolutely delightful and my spontaneous arrival at 10pm was not a problem. They sat and had a chat at the bar with me while I had a well deserved wine and were great company. New arrivals to the local community and very keen to get the locals through the doors of the restaurant. The room I stayed in was beautiful, very spacious with a huge bathroom and private veranda. The room was not overlooked at all so shutting the curtains was optional. The room had glass doors along one side so natural light filled the room…. I was old love to return in summer months and stay in a similar room because drinks and food on the veranda would be a lovely way to spend the evening. The place was spotlessly clean. The TV was a good size and the bed/pillows were super comfy…. Often a gripe in hotels when you travel around a lot, a good nights sleep is the most important part of the stay and this hotel certainly delivered. I didn’t try the food because of my late arrival but would definitely stay to eat next time.
2024 年 1 月入住 1 晚
Adrian 于 2024年02月15日 的回复
It is always very gratifying to receive such a glowing testimonial. We are very grateful. We aim to provide a "home from home" experience for our guests and it would appear that in your case we succeeded. Thank you and we do look forward to your return to sip your drink on the balcony in the evening sunshine. We will join you if you will have us!

10/10 超赞

R I

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent. Highly recommended
I love this hotel. Have stayed here numerous times over the past several months on business. It is in a lovely location with nice grounds. It is very comfortable and the food is very nice. New Italian menu launched and from what I’ve tasted it is very good. Most of all the staff are all brilliant, so friendly and so helpful. Would highly recommend this hotel.
2024 年 1 月入住 3 晚
Adrian 于 2024年02月15日 的回复
Of course this is what we like to hear! I am pleased we have managed to deliver up to your expectations. Thank you for your kind remarks.

6/10 一般

Hans

不满意：客房舒适度
2023 年 9 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚

10/10 超赞

Kevin

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good place to stsy
Great room and great storage for our push bikes.
2023 年 6 月入住 1 晚
GM 于 2023年07月1日 的回复
Thank you for taking the time to review your recent stay. We are pleased you had a comfortable stay and we hope you enjoyed the cycle ride to keilder.

2/10 糟糕

A

2023 年 6 月入住 1 晚

8/10 还可以

Helen

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful comfortable clean hotel in lovely surroundings. Food was also very acceptable, but perhaps a little less good than expected.
2023 年 5 月入住 4 晚
GM 于 2023年07月1日 的回复
Thank you for taking the time to review your recent stay. We are pleased you had a comfortable stay and are sorry to hear that we did not meet your expectations regarding the meal service

10/10 超赞

Robert

2023 年 5 月入住 1 晚

8/10 还可以

CHIKAKO

满意：清洁度、服务设施、住宿条件和设施
After dinner, I enjoyed walking around the hotel.
2023 年 4 月入住 1 晚

10/10 超赞

Kaitlin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My boyfriend and I absolutely loved our stay here. The staff were so friendly (especially the lady who greeted us at the front desk and took our orders for dinner - she was amazing and clearly took such pride in her job), the room was lovely, the gardens were beautiful, and they had a huge vegan menu for dinner! We would absolutely stay again.
2023 年 4 月入住 1 晚

10/10 超赞

THOMAS

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 9 月入住 1 晚

10/10 超赞

Lorraine

与家人出行, 团体旅客, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Service with a smile
My sister and I had a two night stay here whilst heading for a concert at Floors Castle Manager Marie was so warm and welcoming as were her staff. Perfect for visiting the surrounding area. Thank you
2022 年 7 月入住 2 晚
Manager 于 2022年07月6日 的回复
We are delighted to hear you enjoyed your stay and we do hope to welcome you back on another occasion.

10/10 超赞

Brian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were exceptionally friendly and helpful. The room was perfect with a flair of the Scottish Borders. Convenient to everything we intended to do. For a smaller property they had an exceptional breakfast and dinner menu quite fitting to the location.
2022 年 6 月入住 9 晚
GM 于 2022年06月28日 的回复
thank you for your lovely review! We hope you had a good journey home!

10/10 超赞

Barbara

2022 年 4 月入住 2 晚

8/10 还可以

N H

2022 年 3 月入住 1 晚

10/10 超赞

Mrs Linda muir

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely place will come back in the summer
Lovely hotel lovely food the only thing I say was bedroom was cold at night
2021 年 10 月入住 1 晚
GM 于 2021年10月24日 的回复
Good morning Thank you for taking the time to review your stay. We are pleased to hear you enjoyed the lovely food however I apologise that the room was cold. I have passed your comments regarding the heating onto the maintenance team who will check the system to ensure everything is working as it should be

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent overnight stop
Lovely hotel and staff; attention to detail apparent in decor and service. Clean and efficiently run with a warmth and genuine friendliness. Food delicious too.
2021 年 10 月入住 1 晚

8/10 还可以

Kevin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly staff
The staff where all very friendly and helpful and we enjoyed our stay
2021 年 9 月入住 2 晚

10/10 超赞

Christopher

满意：清洁度、员工和服务、服务设施、住宿条件和设施
What an awesome hotel. I stayed in a garden room which has a great amount of space, is spotlessly clean and very comfortable bed. The staff were really friendly and helpful and made the stay an absolute delight. I'd love to stay their again.
2021 年 9 月入住 3 晚

10/10 超赞

Jurijs

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 1 晚

10/10 超赞

Nicholas

2021 年 8 月入住 1 晚

8/10 还可以

IAN

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 1 晚

10/10 超赞

Lt Col GMJ

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Door banging from underneath our room was irritating. Coffe/ tea were on a tray which had to be lifted up for use & kettle had to be plugged in on the bedside chest or on the floor
2021 年 7 月入住 2 晚

10/10 超赞

Cassie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
We only stayed one night but it was a very enjoyable stay. Beautiful surroundings and the staff were friendly and very helpful.
2021 年 8 月入住 1 晚

10/10 超赞

Wayne

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 7 月入住 3 晚

10/10 超赞

Julie

2021 年 7 月入住 1 晚

6/10 一般

J

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
Hotel was nice. Boring menu. Staff efficient but not friendly.
2021 年 7 月入住 2 晚
GM 于 2021年07月30日 的回复
Thank you for taking the time to leave us a review.

8/10 还可以

Lynne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean and comfortable
Very clean and well kept. The only issues we had were a dirty teaspoon on the hospitality tray in the bedroom and the fact that the bathroom description included a bidet. We didn't have one. Not a deal-breaker but inaccurate. Dinner and breakfast were very good and staff were pleasant. The grounds are beautiful. We'd stay again.
2021 年 7 月入住 1 晚
GM 于 2021年07月30日 的回复
Thank you for your recent visit and review.

10/10 超赞

Wayne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely place
Lovely place
2021 年 7 月入住 1 晚

10/10 超赞

Thomas

2021 年 6 月入住 3 晚
GM 于 2021年07月5日 的回复
Thank you for your rating!

10/10 超赞

Gareth

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 6 月入住 1 晚
GM 于 2021年06月8日 的回复
Thank you for your review.

8/10 还可以

Nicola

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay at the Philipburn Hotel. It’s a hidden gem in Selkirk with lovely gardens, beautiful and spacious rooms for families that even had a patio to sit out. The restaurant was really nice and cosy and although we never had dinner at the hotel we did have breakfast which was really nice. The staff were very friendly and nothing was a bother.
2021 年 5 月入住 1 晚
GM 于 2021年06月1日 的回复
Thank you for taking the time to leave a review - we are delighted that you enjoyed your recent stay.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Relaxing comfortable stay and welcoming staff
This hotel exceeded our expectations for a relaxing weekend break.Beautiful grounds ,friendly atmosphere, excellent meals and plenty to do in the local area.
2021 年 5 月入住 2 晚
GM 于 2021年06月1日 的回复
Thank you for your review. We are pleased to hear that you had a lovely stay.

8/10 还可以

creighton

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 5 月入住 3 晚
GM 于 2021年05月8日 的回复
Thank you for your rating. We hope to welcome you back to the hotel soon.

8/10 还可以

Allison

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Definitely recommend this hotel
We stayed for 2 nights when they had just reopened- it was really quiet - well organised for COVID restrictions- lacked atmosphere as there were very few people around - not their fault! Could have a drink in the beer garden - which is stunning. Food very good, service excellent and staff very friendly. Plenty of good walking trails straight from the hotel. Wishing them very good wishes when restrictions are lifted.
2021 年 5 月入住 2 晚
GM 于 2021年05月4日 的回复
Thank you for taking the time to review your recent stay with us. We are pleased to hear that you enjoyed your stay and the fabulous walks in the area. We look forward to welcoming you back on your next visit to the Scottish Borders

10/10 超赞

Kevin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Maintining good standards
Comfortable hotel, made very welcome and robust but sympathetic COVID019 controls. Excellent food and restaurant service.
2020 年 9 月入住 1 晚
GM 于 2020年10月1日 的回复
Thank you for taking the time to write a review!

8/10 还可以

Jack

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 8 月入住 3 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 1 晚
GM 于 2019年11月19日 的回复
Thank you for your review.

6/10 一般

John

Eagerly Anticipated Break Missed
Had to give some ratings on previous screen, as unfortunately we were unable to take up our booking at the last minute. On the day of our proposed stay, our severely disabled son took epileptic seizures and we obviously had to care for him. My wife called the cancellation number to advise of our inability to fulfil the booking. It is unfortunate that our inability to take up an eagerly anticipated break due to the above reason, and thereby forfeit the full cost of the break, is equated with those instances where people simply change their mind and don't turn up. We will therefore have to give careful consideration to booking anywhere in advance in future in case our son suffers a similar situation.
2019 年 9 月入住 1 晚

8/10 还可以

Sarah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Relaxing stay.
Really enjoyed are stay, excellent service & breakfast . We would have preferred the bath room on the same level as the bedroom. We will stay again when in the area.
2019 年 9 月入住 1 晚
GM 于 2019年09月27日 的回复
Thank you for your review. We hope to welcome you back to the hotel in the future.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度
Lovely hotel in beautiful grounds. Staff are excellent and friendly. Great food. A very relaxing and comfortable place to stay
2019 年 9 月入住 1 晚
GM 于 2019年09月20日 的回复
Thanks for the lovely review!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We had a lovely, spacious family room, and the service was magnificent.
2019 年 7 月入住 1 晚
GM 于 2019年07月29日 的回复
Thank you for the lovely review! We hope to welcome you back

8/10 还可以

真实旅客

2019 年 5 月入住 3 晚
General Manager 于 2019年05月27日 的回复
Thank you for your rating

10/10 超赞

Alan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay. Stayed with my son while he was at his youth theatre group he loved it. He only wishes we had stayed longer and got to have a walk round the beautiful garden
2019 年 4 月入住 1 晚
GM 于 2019年04月9日 的回复
Dear Alan, thank you so much for your lovely review! We hope to welcome you back in the future!

8/10 还可以

Heather

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice country style hotel
Late check in, staff friendly and efficient. Nice room,very comfy bed, good shower and bathroom. Only niggle was tea making facilities-could only seem to plug kettle in and leave on the floor and coffee sachets felt old and dried out (crunchy and stuck together) however tasted ok
2018 年 12 月入住 1 晚
General Manager 于 2019年01月22日 的回复
Thank you very much for your response. We are delighted you enjoyed your stay!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We chose this hotel to be near to family and it was a great choice . Beautifully situated on the outskirts of Selkirk,with walks by the river and Selkirk itself. Our room was warm and had everything we needed including peace and quiet.The parking and access was good .The staff that we met were friendly and helpful.We would definitely stay again.
2018 年 12 月入住 3 晚
General Manager 于 2018年12月18日 的回复
Thank you for your review. We are pleased to hear you enjoyed your visit to Selkirk - the walks around the area are stunning. The hotel sits in its own grounds which makes a very peaceful and quiet location. We look forward to welcoming you back.

10/10 超赞

Joseph

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant location
Very accommodating as I had to check in past the official check in time and the staff were more than happy to wait for me.
2018 年 12 月入住 1 晚
General Manager 于 2018年12月15日 的回复
Good Afternoon, Thank you for your lovely review. We are delighted that you enjoyed a recent stay with us.

8/10 还可以

Pasqua

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 2 晚
General Manager 于 2018年10月23日 的回复
Thank you for your rating!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful staff, good food, great hotel. Loved location and historical building
2018 年 10 月入住 2 晚
General Manager 于 2018年10月23日 的回复
Thank you for the lovely comments, we hope to welcome you back soon!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 3 晚
GM 于 2018年09月25日 的回复
Thank you for your review!