The view from our room and the cleanliness was very nice.
Most of the staff was really nice and helpful, but a few staff members were sometimes significantly late or forgetful when asked to clean the room or deliver things to the room.
HIROSHI
2025 年 4 月入住 6 晚
10/10 超赞
Puveneass
2025 年 3 月 23 日
Puveneass
2025 年 3 月入住 1 晚
10/10 超赞
Joan
团体旅客
2025 年 1 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Joan
2025 年 1 月入住 3 晚
6/10 一般
Shusaku
2025 年 1 月 22 日
Shusaku
2024 年 11 月入住 5 晚
8/10 还可以
Thorne
2025 年 1 月 8 日
Thorne
2024 年 11 月入住 3 晚
2/10 糟糕
Winona Anne-maree
与家人及幼儿出行
2024 年 12 月 31 日
The staff tried to add on extra stuff that we didn’t get
Winona Anne-maree
2024 年 12 月入住 14 晚
10/10 超赞
Gerald
2024 年 12 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Gerald
2024 年 12 月入住 3 晚
2/10 糟糕
Kylie
2024 年 10 月 29 日
不满意:清洁度、服务设施、住宿条件和设施
Do NOT book to stay here. They have a NO refund policy so when you actually see the property you can't change to another better hotel. The "gym / fitness centre" does not have working equipment so you can NOT use anything there, I don't even think the airconditioning in there works as it was very hot when I tried to use the cable machine that is broken. The "pool view junior suite" overlooks a construction site which can be quiet loud some days. The linen is OLD I even had a cover with a hole and frayed. The towels have stains on them. You do not get the daily water bottles as advertised & I had to ask for them. The breakfast is very poor compared to other places I have stayed in Bali over the last 14 years. The staff are friendly and it is not their fault the property is old and worn out and the gym equipment is broken.
Kylie
2024 年 10 月入住 11 晚
6/10 一般
Jen
2024 年 8 月 30 日
满意:员工和服务
Jen
2024 年 8 月入住 1 晚
6/10 一般
Mandy
与家人出行
2024 年 8 月 25 日
满意:员工和服务,清洁度
Stayed in a Junior Suite. Only given 1 key card. Told too busy didn't have spare. Had to ask for hand/small towels - again "busy" would give if they had any. Room very clean. Bed comfortable. Breakfast very basic - we went out for breakfast. Staff all very nice, polite and friendly but all very young. Nobody senior seemed to be in charge. Overall reasonable hotel. Would stay again but not in a hurry.
Mandy
2024 年 8 月入住 4 晚
6/10 一般
Karianne
与家人出行
2024 年 7 月 30 日
不满意:清洁度、住宿条件和设施、客房舒适度
Anbefales ikke
Hadde booket rom til 3, fikk bare 2 håndkler. Etterspurte et ekstra håndkle, men det fikk vi ikke. Skittent sengetøy. 1 av 4 stikkontakter på rommet virket. Føneren virket heller ikke.
Positivt med lyse rom og balkong. God frokost.
Karianne
2024 年 7 月入住 3 晚
6/10 一般
Paul
2024 年 7 月 4 日
满意:员工和服务
The rooms are quite dated and the bed is not very comfortable. I would suggest putting a top sheet under the blanket - a separate sheet - because at times it got hot because the blanket is too heavy for the temperatures in Bali. I would suggest using a lighter blanet too.
Paul
2024 年 7 月入住 2 晚
10/10 超赞
Bianca
2024 年 5 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Bianca
2024 年 4 月入住 6 晚
6/10 一般
Michael
2024 年 4 月 26 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Too much has been out sourced. Bedroom/bathroom had old manchester and ratty towels. Curtains in bathroom had a lot of visible mould.
After informing manager it still took 2 days to replace curtain.
Michael
2024 年 4 月入住 7 晚
6/10 一般
Daniel
2024 年 2 月 13 日
满意:员工和服务
It is best to book this hotel for its advantageous location. However, considering it is rated 4 stars I was let down by the cleanliness of the linen and the overall age of the hotel. All the staff were patient and provided great service.
Daniel
2024 年 2 月入住 5 晚
2/10 糟糕
Jordyn
2024 年 1 月 24 日
Jordyn
2024 年 1 月入住 2 晚
4/10 很差
Saliha
2024 年 1 月 16 日
Saliha
2024 年 1 月入住 2 晚
2/10 糟糕
Esra
2023 年 11 月 28 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Værste 4. Stjernet hotel
Vi ankommer til et 4-stjernet hotel der er alt andet end 4 stjerner. Hygiejnen er i bund, servicen er i bund. Ingen vedligehold på bygningen og værelserne. Vores bruser var ødelagt i det første værelse, så det sprøjtede med vand på toilettet og i resten af badeværelset. Dyne, gardiner og håndklæder var så beskidte, badekaret var ikke rengjort. Så fik vi et nyt værelse hvor bruseren ikke var helt i stykker. Dyner, håndklæder og gardiner var stadig beskidte. Restauranten var også gammel og beskidt. Selvom vi havde morgenmad med i pakken, valgte vi at spise det ude hver dag. Værste oplevelse af et 4-stjernet hotel. Det hotel skal lukkes ned eller ryge ned til 1 stjerne. Det er dsv ikke mere værd…
Esra
2023 年 10 月入住 6 晚
8/10 还可以
Filippa
2023 年 11 月 15 日
Filippa
2023 年 11 月入住 3 晚
8/10 还可以
真实旅客
2023 年 10 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
overall fine, only construction sound unfortune
There is a big construction building right next door which is sound conflicting.
真实旅客
2023 年 10 月入住 4 晚
8/10 还可以
Ka-Fai
2023 年 10 月 15 日
Ka-Fai
2023 年 10 月入住 1 晚
8/10 还可以
Zaber,Hong Kong
2023 年 8 月 21 日
满意:住宿条件和设施,员工和服务
不满意:清洁度
Convenient location.
Zaber
2023 年 8 月入住 2 晚
4/10 很差
Simon
2023 年 7 月 24 日
不满意:住宿条件和设施,员工和服务
Never again!
Started off with an awful check in, receptionist just pointed and said “room that way” very rudely. Photos must be 15 years old. At breakfast I asked for a white coffee and was told by the waitress “ you want milk you pay me money!! “ Shocking place.