Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My wife and I stayed in a cabin (A Secret Splash) 12/17 - 12/22 for our honeymoon. It would be easiest to summarize our stay with a pros/cons list:PROS:-The cabin was the perfect size and was nice overall-Nice secluded spot, but still close to dining, shopping, etc.-Hot tub was nice.Now for the cons:-COMMUNICATION - this was the main drawback and the number one reason we won't be using Elk Springs for future vacations. Three weeks before our stay, we received an email stating the cabin we had originally booked had been sold and we needed to pick a new one. I thought this was odd, especially since we had already received check-in instructions and door codes, but was too afraid to cancel that close to our trip. Then, on the Wednesday of our stay, we heard a loud work truck pull up and people talking loudly outside. Mind you we were in the middle of nowhere. This woke my wife from a dead sleep. The company responded that the water company needed to make some repairs outside. No notice was given to us at all - even if the timeframe was unknown, the company could have AT THE VERY LEAST given us a heads up that someone would be stopping by during our stay.-Don't think these cabins are ever deep cleaned as there was dust on the walls, cobwebs on windows, etc. Also, the in-room jacuzzi tub was barely big enough for one person, and dirt came out of the jets when the water was turned on.-Kitchen knives were dull to the point of being dangerous. -Buttons on the thermostat barely functioned-No ice in the freezer, nor trays to make ice with-Internet was slow and unreliable, especially a problem since the only TV options were streaming services.-Only two rolls of toilet paper were provided for two adults for a nearly week-long stay.-The pool was very cold with no way to change the temperature.Overall, it was a big disappointment, especially for a honeymoon.