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"Great location. Accommodating staff "

"My third stay in the last one year. Always clean, and the staff are very nice and welcoming."

"Loved staying at the Alva will definitely be coming back again this year "

"It’s a good hotel. The main gripe I have is that they seem to routinely have parties/events in their courtyard on weekend evenings which are incredibly loud and go on until midnight. The idea that a hotel is fine with hosting loud parties at the expense of their guests who booked courtyard facing rooms is pretty off putting to me. I’d probably return to this hotel if I could book one of their outward facing rooms, as everything about the room itself was great. Always bring earplugs folks. "

"Location is good but hotel entrance is difficult to get to, makes it very inconvenient."

"Made first half of booking via Hotels.com, mainly booked this hotel and not others nearby because of their swimming pool, however, as it's outdoor, it didn't schedule to open till 1st of April, this information wasn't highlighted anywhere. Due to cancellation of flight we had to extend our stay and did experience the swimming pool in the end-nice and big but don't expect to sunbathe, lots of tall buildings around (it is Hong Kong after all). I loved their sauna & steam rooms, male and female separated in each's changing area, so bit more private and quieter than normal gym ones. Room was nice and spacious. The design of the shower cubicle a bit poor, door opened outward and you can't avoid water dripping out. The lotion & washes were lovely. Location of hotel is great, bus stop right outside, or MTR about 5-6mins walk. My hubby finished all the novels he bought and wanted to exchange one from housekeeping (surely you think an international brand of hotels would have a few left behind by guests) but none available."

"Positives: - The view of the harbour from the room we had chosen was absolutely worth the extra money - a constant entertainment to see what was going on. Negatives: - A bit far from the nearest MTR station (hard to fix that one!) - Disappointing breakfast buffet. I realise it is hard to cover a range of cuisines, and the buffet did have Indian, Chinese and Western options, but the Western options were much worse than expected at this price point. The pastries were poorly cooked, the croissants were only recognisable as such by their shape, the bread choices were very soft and lacking in chewiness, the breakfast cereals only had all bran as a healthy option (no muesli), the fresh fruit range only had watermelon and pineapple, and the menu didn’t vary over the three days we ate there. "

"Absolutely horrendous beddings, bathroom, and air conditioning. For a 5 stars hotel I expect a whole lot better. I literally have to book another hotel in the middle of my first night here because I couldn't sleep on this god awful mattress. They also gave me a twin bed too when I specifically asked for a king bed. Staff unwilling to compromise or even consider a partial refund. Well, that's cool, ur just losing my business from now on. "

"Hope they will provide free shuttle services soon!"