深圳深圳音乐厅附近酒店

“As long-time fans of Hilton worldwide, our recent stay at the Hilton Shenzhen Futian was highly disappointing. We encountered a foul-smelling toilet and a face towel reeking of cigarette smoke. The property feels dated due to its old-fashioned design and lack of proper room maintenance. While the friendly and helpful staff were a bright spot, we expect a 5-star brand like Hilton to address these issues and improve.”

“早晨選擇多”

“作為一間五星級酒店，員工的服務連兩星級的酒店都不如！！職員態度非常惡劣，完全沒有服務態度可言！ 辦理入住手續的時候，職員完全沒有主動詢問及解決問題，只會向我們索取確認碼。並沒有主動提供其他確認方法，浪費了很多時間。此外，在提供房卡後，完全沒有提供清晰的指示，導致我們去了東翼的電梯大堂，浪費了很多時間！！（那時已經是凌晨12點了）基本資料沒有提供例如早餐的時間及地點！ 職員缺乏培訓及應有作為五星級酒店的服務態度 我們一家十口對此感到非常失望！ ”

“張床好好訓”

“先说好的地方：房间非常宽敞，地理位置还不错，去哪儿都不远，打车方便。不好的地方：礼宾部的人从来不会走出大门，也就是说不会有人替你拿行李或者搬运行李，哪怕到了大堂也不会有礼宾部人帮忙，很奇怪！早餐真是让人失望，选择很少。入住的时候我出示了hotels.com的预订号码，前台根本找不到，耽搁很久他们才找到是在expedia预订下面。另外房间里卫生间只有一卷用剩1/4的卷纸，而且没有备用的！！我普通情况使用到第一天晚上就没有纸了，真是闻所未闻！！以上几点酒店应该改善。。。”

“Absolutely loved the private balcony in my room! The front desk staff were incredibly friendly and efficient, making check-in a breeze. The room itself was spotless with modern, well-maintained facilities. Such a pleasant and comfortable stay. Highly recommend this hotel!”

“Everything is ok, just note that the pool is not actually part of the hotel, it’s around 12 usd for adults and 8 usd for kids to use. It’s very close to Coco park, less than 10 mins by taxi.”

“The hotel is excellent”

“I specifically requested a room for an adult and two children, and the staff wouldn’t arrange a two bed room for us even they have room available. One of the cleaning ladies on 13th floor has some temper issues and kept talking loud to the other staff. Come on,,,, I don’t need to know your private matters.”

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