Search Cottages in Shepton Mallet

"Staff was great! My husband wasn’t feeling well and they were so helpful. Also nice clean room and good breakfast options. "

"The location of the hotel is convenient to many shops, restaurants and transport. 5-8 minute walk to everything we needed. The swim and spa facilities were great and we used twice during our stay. The first time was at 6pm, when a few families were also present. The second time was around 10am and we had the pool to ourselves. The room we had was a deluxe room and was slightly disappointed that a separate living space wasn’t included, as per the pictures, however this didn't impact our stay and the room was still very spacious. "

"Perfect central location for a flying visit. Fabulous decor, welcoming staff, incredibly comfortable bed. We didnt have breakfast so cant comment. Would stay again for sure"

"Brilliant location, very clean comfortable, and staff friendly. Would definitely use again "

"Spa was great before we set of on holiday the day before and the breakfast was amazing x"

"Fantastic staff"

"Beautiful hotel with amazing staff and clean comfortable rooms. The Spa was superb, my husband and I had a couples massage. Best we have ever had. The thermal bath in the Spa was amazing as were all the Spa baths. Hotel is in a great location to walk to all the shops and attractions. Look no further book this hotel! "

"We have a lovely relaxing stay here when we came for the forwards festival. Staff were friendly and nice and allowed us to bring in food from outside restaurants which was nice!"

"We chose to stay in an executive room. The room was clean although I was advised that the accessible room option which I would have preferred wasn't as nice. We found the bathroom a bit claustrophobic and not suitable for my needs. The staff were friendly and helpful. However when we checked in we were advised that there was no access to the phone. While seeking clarification we didn't the suggestion that we moved to a sister hotel as I am a disabled ,making me feel that we should put or shut up. I wasn't happy that there was no concessions on the charges for disabled parking and there was only one disabled parking bay per floor. The breakfast options were varied. The hot options were fresh and well presented. "