Breakfast is excellent, many choices and staff were very helpful. Unfortunately no discount/no free parking for blue badge holder.
Florence
2023 年 8 月入住 1 晚
6/10
Front desk staff helpful, AC out of order, restaurant so so
Margaret
2025 年 7 月入住 1 晚
10/10
The check in was fast and smooth, we only stayed one night but rooms were comfortable for a family of 4. Beds were comfy and room was quiet
Ana Gabriela
2025 年 7 月入住 1 晚
6/10
Nice reception area and restaurant. The breakfast was good. Let down by dated rooms and scruffy corridors. Also the prices within the reception shop are extortionate £3.99 for a 500ml bottle of water an £3+ for a bar of chocolate.
Ian
2025 年 7 月入住 1 晚
10/10
It’s very convenient for Heathrow. Plenty of parking. Each visit the staff have been very helpful and kind. Highly recommend.
Carrie
2025 年 6 月入住 1 晚
2/10
Air conditioning not working
Harpreet
2025 年 6 月入住 2 晚
10/10
Booked this last min was really nice. The shampoo conditioner and body lotion are brilliant.
Amanda
2025 年 6 月入住 1 晚
8/10
Easy check in
Karen
2025 年 6 月入住 1 晚
10/10
We had a brief stay here and were pleased about the property. The staff were all helpful and friendly. If you are looking for Outlet Shopping, this is the hotel to choose. There are 100s of stores within the Complex. As it is attached to the Football Stadium the views onto the field were very unique.
Brenda
2025 年 5 月入住 1 晚
8/10
The lobby was clean and smelled nice, but the rooms are really not clean.,sorry
Yenelis
2025 年 6 月入住 3 晚
10/10
Property is nice and clean and staff is very helpful. Keep it up.
Harmeet
2025 年 6 月入住 2 晚
10/10
Beautiful hotel with wonderful staff and service.
They have a kiosk where you can book taxi services as needed. This was helpful when going to the airport, and the price was better than anything I'd seen.
Much bigger rooms than most hotels in London, especially the bathroom (and shower, specifically).
Shae
2025 年 5 月入住 1 晚
6/10
There was no hot water in our first room so we moved rooms, air conditioning wasn't working in the second room so we moved rooms again and stains on the carpet, rust in the bathroom in our third room.
Meera
2025 年 5 月入住 2 晚
6/10
The breakfast and staff were great.
dawn
2025 年 4 月入住 4 晚
8/10
Abayomi
2025 年 5 月入住 1 晚
10/10
Very nice hotel, good service, delicious breakfast
Anna
2025 年 4 月入住 2 晚
10/10
The staff are amazing and very helpful.
MARIA LEAH
2025 年 4 月入住 7 晚
6/10
shaneka
2025 年 4 月入住 1 晚
10/10
Lovely clean rooms. Friendly and helpful staff. Amazing breakfast. The only thing i was missing is the disposable shower caps in the bathroom. Everything was super.
Adrienn
2025 年 4 月入住 1 晚
2/10
I have checked in early, they charged me £20 early check in fee for all the 3 days we stayed there. It makes no sense as early check in feee should be only for the first day.
My son checked out and he didn’t verify the final receipt. I will contact Expedia customer service and see if they return $40 ( for 2 days).
Other than this, it is a good facility.
Venugopal
2025 年 4 月入住 3 晚
10/10
Staff were friendly, room was clean and very comfortable.
Claire
2025 年 4 月入住 1 晚
10/10
This hotel is fantastic, stayed a few times now and always consistently great service and friendly staff. Nice room, great breakfast, nice bar and convenient for Heathrow.
Jeremy
2025 年 4 月入住 1 晚
2/10
Rude staff, very old bathrooms
hassam
2025 年 4 月入住 1 晚
10/10
Amazing stay
Raghwinder
2025 年 2 月入住 1 晚
10/10
Excellent hotel. The staff were very friendly and helpful, nothing was too much effort.
The room was clean and comfortable. Excellent food in the restaurant/bar area and a lovely breakfast. Catered well for allergies too.