Toya Sun Palace Resort & Spa

Property class: 4

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An indoor mineral hot spring (onsen), a corner/local shop and shopping on-site are just a few of the amenities provided at Toya Sun Palace Resort & Spa. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a massage. The on-site restaurant, Palacio, offers breakfast, dinner and a poolside location. In addition to a garden and an arcade/games room, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Twin Room, Lake View, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a view of the mountains.

Twin Room, Lake View, Non Smoking

  • Lake view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room, Lake View, Non Smoking

A traditional Japanese room with tatami flooring, a low table, a sofa, and a television.

Japanese Style Room, Lake View, Non Smoking

  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Single Futons

View all photos for Japanese & Western Style Room, Lake View, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Japanese & Western Style Room, Lake View, Non Smoking

  • Lake view
  • 377 sq ft
  • Sleeps 4
  • 2 Single Futons OR 2 Single Beds

View all photos for Western Style Room, Lake View, Non Smoking

An indoor swimming pool with lounge chairs, palm trees, and a covered seating area.

Western Style Room, Lake View, Non Smoking

  • Lake view
  • 301 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Japanese Style Room, Lake View, Non Smoking

An indoor swimming pool with lounge chairs, palm trees, and a covered seating area.

Japanese Style Room, Lake View, Non Smoking

  • Lake view
  • 301 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Run of the House (No Choice of room type)

An indoor swimming pool with lounge chairs, palm trees, and a covered seating area.

Run of the House (No Choice of room type)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
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About the area

Located in Sobetsu, Toya Sun Palace Resort & Spa is in a rural area and on the waterfront. Zenko-ji Temple and Hakucho Bridge are local landmarks, and some of the area's attractions include Rusutsu Resort and Toyako Volcano Science Museum. Travelling with kids? Consider Sobetsujohokanai and Toyako Forest Museum. Visit our Sobetsu travel guide
View more Resorts in Sobetsu
Map
7-1 Toyako Onsen, Sobetsu, Hokkaido, 052-0107

What's nearby

  • A duck-shaped boat with the number 32 on a dock, fireworks in the background, and a sign with Japanese text.
    Toyako Onsen
    1 min walk - 0.0 km
  • A tranquil lakeside scene with a traditional red pagoda, rocky shoreline, and distant mountains under a cloudy sky.
    Shikotsu-Toya National Park
    1 min walk - 0.0 km
  • A calm lake with a mountain in the distance and cherry blossoms in the foreground.
    Lake Toya
    1 min walk - 0.1 km
  • Toyako Hot Spring
    4 min drive - 2.0 km
  • Usuzanfunka Memorial Park
    6 min drive - 3.0 km

Getting around

  • Toya Station
    14 min drive
  • New Chitose Airport (CTS)
    94 min drive

Restaurants

  • Blossom Coffee
    11 min walk
  • æłąăźéŸł
    13 min walk
  • でめきん食栂
    13 min walk
  • Cafe&Restaurant The Toya
    2 min drive
  • 汅酒汋 ăČろ
    11 min walk

About this property

Toya Sun Palace Resort & Spa

  • Upscale family-friendly resort by the lake
  • Consider a stay at Toya Sun Palace Resort & Spa and take advantage of an indoor mineral hot spring (onsen), a corner/local shop and shopping on-site. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a massage. The on-site restaurant, Palacio, offers breakfast, dinner and a poolside location. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
  • You'll also find perks such as:
    • An indoor pool and a children's pool, along with a waterslide
    • Free self-parking
    • Hot springs on-site, a lift and a ballroom
    • 1 meeting room, a gift shop and luggage storage
  • Room features
  • All 324 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with bidets and shower/bath combinations
    • Fridges and phones

Similar properties

A modern interior with large glass windows offering a view of a lake and distant mountains.
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  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.2 out of 10, Wonderful, 721 reviews
The price is HK$2,363
HK$2,870 total
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Frequently asked questions

Does Toya Sun Palace Resort & Spa have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Toya Sun Palace Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Toya Sun Palace Resort & Spa?

Self-parking is free at this property.

What time is check-in at Toya Sun Palace Resort & Spa?

Check-in start time: 2 PM; check-in end time: 7 PM.

What time is check-out at Toya Sun Palace Resort & Spa?

Checkout is at 10 AM.

Where is Toya Sun Palace Resort & Spa located?

This family-friendly Sobetsu resort is located on the waterfront, just steps away from Toyako Onsen and Lake Toya. Toyako Volcano Science Museum and Usuzanfunka Memorial Park are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Toya Sun Palace Resort & Spa Reviews

7.6

Good

7.2

Cleanliness

7.6

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 64 out of 250 reviews
Rating 8 - Good. 104 out of 250 reviews
Rating 6 - Okay. 56 out of 250 reviews
Rating 4 - Poor. 18 out of 250 reviews
Rating 2 - Terrible. 8 out of 250 reviews

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The facility is very old. Especially the bathroom at the own room is not clean and comfortable at all. If the hotel wants to continue the business, it is high time to renew the facility. The buffet style dinner was so so.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
ăŠéąšć‘‚ă‹ă‚‰ăźæ™Żè‰ČăŒæœ€é«˜
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
æ–°ă—ă„æ–œèš­ăšæŻ”ăčă‚‹ăšäžäŸżă‹ăȘ
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

53ćčŽèš˜ćż”ćŒ—æ”·é“æ—…

ă©ăźéƒšć±‹ă‹ă‚‰ă‚‚æŽžçˆșæč–ăŒæœ›ă‚ă€ç‰čにお鹚摂はçœșă‚ăšă„ă„èš­ć‚™ă‚„ć‚™ć“ă€€æž…æœ”æ„Ÿäœ•ă‚‚ă‹ă‚‚çŽ æ™Žă‚‰ă—ă„
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
䞀旄䞭掞çˆșæč–ă‚’çœșă‚ă‚‰ă‚ŒăŸă™ă€‚ æœŹćœ“ă«çŸŽă—ă‹ăŁăŸïŒ
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ăƒ—ăƒŒăƒ«ă‚‚æ„œă—ă‹ăŁăŸă—éŁŸäș‹ă‚‚ă„ă‚ă‚“ăȘバăƒȘă‚šăƒŒă‚·ăƒ§ăƒłă§ăšăŠă‚‚ăŠă„ă—ă‹ăŁăŸă§ă™ă€‚
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

箄10ćčŽæŒŻă‚Šăźă‚”ンパレă‚č

䜕ćčŽæŒŻă‚Šă‹ăźă‚”ンパレă‚čă§ă—ăŸă€‚ăƒ­ăƒ“ăƒŒă‚„éąšć‘‚ăŒæ”č築されç¶șéș—ă§æ°—æŒăĄè‰Żăäž‰æ—„間を過ごすäș‹ăŒć‡șæ„ăŸă—ăŸă€‚ć­«ăŸăĄăŻăƒ—ăƒŒăƒ«ă§ć€§ăŻă—ă‚ƒăŽă€éŁŸäș‹ă‚‚ć­äŸ›ă‚‚ć€§äșșă‚‚çŸŽć‘łă—ăé ‚ăăŸă—ăŸă€‚ă‚€ăƒ«ăƒŸăƒăƒŒă‚·ăƒ§ăƒłă‚‚çŸŽă—ăçŽ æ•”ă§ă—ăŸă€‚ăŸă é€ŁæłŠă ăŁăŸăźă§æ˜Œă”ăŻă‚“ă‚’éŁŸăčるレă‚čăƒˆăƒ©ăƒłăŒç„Ąă‹ăŁăŸăźă§ă‚«ăƒƒăƒ—ăƒ©ăƒŒăƒĄăƒłă«ăȘă‚ŠăŸă—ăŸă€‚
Stayed 1 night in Dec 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and dirty, no air conditioning. Room is too old, very ugly decoration. Just like a room with monsters. Restaurant food is also not very good. Just the new and extended area is nice!
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ュăƒȘăƒŒă‚ŻăƒȘă‚čマă‚č

ăƒă‚§ăƒƒă‚Żă‚€ăƒłć‰ă«ă‚‚ăƒ—ăƒŒăƒ«ă‚„æž©æł‰ă‚’ćˆ©ç”šă§ăă‚‹ăźăŒćŹ‰ă—ă„ă€‚ăȘă‚“ă›ăƒ—ăƒŒăƒ«ă‚„æž©æł‰ăȘă©ă‚„ă‚ŠăŸă„ă“ăšăŒă„ăŁă±ă„ă‚ă‚‹ă‹ă‚‰ïŒć»șç‰©ć…šäœ“ăŒć€§ăă‚ăźé€ ă‚ŠăȘたでć„Ș雅ăȘæ°—æŒăĄă«ăȘă‚ŒăŸă—ăŸă€‚ă”éŁŻă‚‚çŸŽć‘łă—ă‹ăŁăŸă§ă™ă€‚ă‚żăƒ’ăƒă‚ąăƒłăƒ€ăƒłă‚čがäșˆæƒłä»„䞊にćˆșæż€çš„ă§é­…ć…„ăŁăŠă—ăŸă„ăŸă—ăŸ(^ ^)
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
スクă‚čăƒšăƒ‡ă‚Łă‚ąăźæ”Żæ‰•ă„æ–čæł•ăŒă‚ă‹ă‚‰ăȘかった
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
æäŸ›æŽ„é€æœć‹™, æș«æł‰ć°æč–, ć„œæœć‹™, 晚逐, æ—©é€éŁŸç‰©çšźéĄžć€šć…ƒćŒ–, ć€ŒćŸ—æŽšè–Š, SHOPæœ‰ć‘ć„ćŒć„æšŁć•€é…’....æ­Ł
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ă‚šăƒŹăƒ™ăƒŒă‚żăƒŒă‹ă‚‰éƒšć±‹ăŸă§ăźè·é›ąăŒć°‘ă—é ă‹ăŁăŸă€‚
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Staff & service

Good but old

Nice facilities but the room is a bit aged
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities

èČ»ç”šćŻŸćŠčæžœă«ć°‘ă—ç–‘ć•

ăƒ‡ă‚ŁăƒŠăƒŒăƒ“ăƒ„ăƒƒăƒ•ă‚§ăŻæƒłćźšć†…ă§ă—ăŸăŒă€æœéŁŸăźăƒ“ăƒ„ăƒƒăƒ•ă‚§ăŻè‰Żă‹ăŁăŸă§ă™ă€‚éƒšć±‹ăšăƒ—ăƒŒăƒ«ăŻć€ăăŠç‹­ă„ć°è±Ąă§ă—ăŸă€‚ăƒȘăƒ‹ăƒ„ăƒŒă‚ąăƒ«ă—ăŸăšèžă„ăŠă„ăŸăźă§ć°‘ă—æź‹ćż”ă€‚
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot spring facilities
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Disliked: Cleanliness

Charged non-smoking room for Smoking room

The sun palace placed me a smoking room but accepted my non-smoking reservation. After making two complaints, before I was moved to a true non-smoking floor.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
ăƒ­ă‚±ăƒŒă‚·ăƒ§ăƒłăŻæœ€é«˜ă€‚èŠ±ç«ă‚‚æș€è¶łă§ă—ăŸă€‚ ă‚čタッフぼæ–čă‚‚ă€ăƒ•ăƒ­ăƒłăƒˆăźć„łæ€§ăŻăšăŠă‚‚èŠȘćˆ‡ă§ăƒă‚§ăƒƒă‚Żă‚€ăƒłă‚‚ă‚čăƒ ăƒŒă‚șでした。 ただ、ćčŽé…ăźç”·æ€§ăźæ–čăŒăƒă‚§ăƒƒă‚Żă‚€ăƒłăźćˆ—ă‚’é‡‡é…ă•ă‚ŒăŠă„ăŸăŒă€ă‚ăŸă‚Šă„ă‘ăŠăȘă‹ăŁăŸă€‚æ•°ç”„ă—ă‹äžŠă‚“ă§ă„ăȘă„ăźă«ă€ćˆ—ăźçźĄç†ă‚’ćŸčćș•ă—すぎお、ăƒȘă‚ŸăƒŒăƒˆæ°—ćˆ†ăŒć°‘ă—æž›é€€ă—ăŸăźăšă€æ„­ć‹™é€Łç”Ąăźé›»è©±ă‚’ćˆ—ă«äžŠă¶ăŠćźąæ§˜ăźç›źăźć‰ă§ă€ć€§ćŁ°ă§è©±ă™ăźăŻă©ă†ă‹ăšæ€ă†ă€‚
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ëč„ê°€ ì˜€êł  안개가 끌얎 풍êČœì„ 슐Ꞟ 수는 없었윌나, í†”ìœ ëŠŹì— 욕임에서도 도알혞수넌 ëłŒ 수 ìžˆêł  녾ìČœíƒ•ìŽ 있얎 ìą‹ì•˜ë‹€. 1시 ë„ì°©í•˜ì—Ź ìČŽíŹìžì„ 가늄했윌나 ëŁžìœŒëĄœ 듀얎갈 수 없얎 수영임을 뚌저갔는데, íˆŹìˆ™ê°ìž„ì—ë„ ëŁžì˜ 수걎을 ê°–êł  ì˜Ź 수 ì—†ë‹€êł  ëŒ€ì—Źë„Œ 했닀. íŽ˜ìŽìŠ€íƒ€ì˜Ź, ë°”ë””íƒ€ì˜Ź 1ì„žíŠžëĄœ 300엔읎었닀. 수영임 낎의 탈의싀에는 íŠč별한 êČƒìŽ 없얎 수영읎 끝난 후에는 ëŹŒêž°ë§Œ ë‹Šêł  대욕임 또는 ëŁžìœŒëĄœ 읎동핎서 씻얎알 한닀. 수영임읎 ë„“êł  후Ʞ에서도 뎀지만 ëŒêł ëž˜, ê°€ì˜€ëŠŹ 튜람넌 묮료로 읎용할 수 있었닀. 원형튜람의 êČœìš° ëŒ€ì—Źë„ 핎쀀닀. 4ì‚Ž 아읎와 놀Ʞ에 ë¶€ìĄ±í•šìŽ 없었닀. êžžìŽëł„ëĄœ ëčšê°•, 녾랑, 파랑 ëŻžë„ëŸŒí‹€ìŽ ìžˆêł  ìŠŹëŒìŽë“œëŻžë„ëŸŒí‹€ë„ 있얎 얎넞듀도 슐ꞰꞰ ìą‹ì•˜ë‹€. 파도풀도 ì‹œê°„ëŒ€ëł„ëĄœ 있는데 ìžŹëŻžìžˆêł  ìą‹ì•˜ë‹€. ì‹ì‚ŹëŠ” ëŹŽë‚œí•˜ì˜€ë‹€. ë·”íŽ˜ëĄœ ì§„í–‰í•˜ì—Ź 맛읎나 양에 ë¶€ìĄ±í•šì„ 없었닀.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Spa Hotel

Superb scenic view with excellent spa facilities
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ç’°ćąƒćŸˆçŸŽ
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

äžéŽäžć€±

酒ćș—æŻ”èŒƒèˆŠïŒŒæ”Žćź€èš­ć‚™äčŸæœ‰é»žç Žæă€‚ 逐滳的è‡ȘćŠ©é€èœćŒè »ć€šïŒŒäžéŽéŁŸćźŒćŸŒïŒŒèĄŁæœæœ‰ćŸˆć€§é™ŁæČč煙摳。 æș«æł‰äčŸäžéŒŻçš„。
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

토알 ì„ íŒ°ëŠŹìŠ€ ëŠŹìĄ°íŠžì— 감동 ëšč었얎요!

ìŁŒì°šìž„ì— ìŁŒì°ší•Žë†“ì€ 렌튾ìčŽì— ë°§ë°ëŠŹê°€ 나가서 시동읎 안걞렞는데 ìČŽíŹì•„ì›ƒí•ŽìŁŒì‹  나읎지Ꞌ한 직원분읎 수튞에 ìž„ìž„ê”Źë‘ ì°šëŠŒìœŒëĄœ ëˆˆëłŽëŒê°€ ìč˜ëŠ” 상황은 ì•„ëž‘êłłí•˜ì§€ì•ŠìœŒì‹œêł  ì°šë„Œ 가젞와서 ë°§ë°ëŠŹì í”„í•ŽìŁŒì…šìŠ”ë‹ˆë‹€ 너묮도 êł ë§ˆì™”ìŠ”ë‹ˆë‹€ 토알 ì„ íŒ°ëŠŹìŠ€ í”„ëĄ íŠžì§ì›ë¶„ê»˜ 너묮 ê°ì‚Źí•˜êł  닀음에도 ꌭ ì˜€êł  싶은 ëŠŹìĄ°íŠžìž…ë‹ˆë‹€
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
æ”čèŁ…ć‰ăźăƒ•ăƒ­ă‚ąă«ćźżæłŠă—ăŸăźă§ă‚„ăŻă‚Šć€ă•ăŻăƒ»ăƒ»ăƒ» äœżç”šă—ăŸă›ă‚“ă§ă—ăŸăŒă€ç‰čă«éƒšć±‹ăźéąšć‘‚ăŻăĄă‚‡ăŁăšă„ă‹ăŒăȘもぼかăȘべ。
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at Toya Sun Palace. The resort provided a bus service that picked us up from Sapporo for free, saving some money, though unfortunately it took over an hour longer than scheduled. The resort is impressive with the glass-walled lobby overlooking the lake, though the onsen areas were a bit smaller than expected. The Japanese style room was basic but comfortable, and housekeeping makes up the tatami sleeping mats at night. The room has its own small bathroom and a view of the lake, though the view is better elsewhere on the resort. Breakfast and dinner were included. The buffet had a very good range of food in our opinion, for both dinner and breakfast, and the quality was good by typical buffet standards. The separate male and female onsens had a range of baths, including an outdoor one overlooking the lake. It could be very crowded in peak season. The water is 38-40 degrees, which feels very hot but you adjust to it. There is a very faint smell of chlorine (much less than a normal swimming pool), but no sulphur or other smells. There is a nightly fireworks show on the lake which was nice, Tahitian entertainment performances everyday, and wearing the yukata around the resort was also enjoyable. We made the mistake of only staying one night, which was too short and didn't leave time to see the water fun park or go to Nakajima Island on the lake. We would definitely consider staying at Toya Sun Palace again, though maybe not during crowded peak season.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Oct 2018