“Cozy, peaceful, well-organized, clean apartment with a balcony under the embrace of the branches of a big tree and adjacent to a charming neighbouring garden. Very central and easy to take public transport.”
“The hotel was excellent. I stayed in 7 hotels this week and this was the best one by far. Breakfast great, quiet, walkable, comfortable. I was impressed and the value was excellent.”
“We had a great trip. Ludmil is a wonderful host! We enjoyed the different Bulgarian pastries each morning & his chats about Bulgarian history, plus advice on where to go & how to get there. He also took us one day to Rila Monastery, a trout restaurant & Boyana Church. This was a more relaxing trip than if we'd gone on a coach tour! ”
“It’s great that we got free upgrades for 2 nights. The service is also good. The only thing which might need improvements is the daily room cleaning.”
“Smooth check-in, free bottled water, capsule coffee, tea and snacks. Great location, close to restaurants and supermarket.
Sound insulation is not good but acceptable.”
“We have a very late arrival flight so self check-in was a great option.
The room is spacious and clean, the beds are comfortable and the bathroom is very convenient. Great location!
The only drawback - we arrived at 1 a.m. in the winter and the heating in the room was not switched on, so it took some time to warm up the room. We managed to turn the heater by ourselves, however it would be better if there are some (printed) instructions about this for other late guests or the management turn on……
“ Very nice, large spacious rooms! Spa is nice! Restaurants and service amazing. Couldn’t turn the ac down enough to a comfortable temp. Would have liked about 2 or 3 degrees cooler! Can hear club music till about 4 am on Fri and Saturday. Very close to the streets of restaurants and stores! Expensive if you need something laundered. ”
“We had a lovely stay the staff were friendly and very attentive.only 25 min walk from the main centre attractions. We would highly recommend! Value for money!!!
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“This is my first time to Bulgaria. I choose this hotel after finished my job for business trip. It was an excellent choice. Beautiful hotel situated at main attractions shopping street with variety of restaurant. Good hotel staff service. Simple Breakfast with good coffee and orange juices. I can do and buy everything here convinient as a tourist. ”
"I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff, housekeeping and concierge great hospitality but not front desk."