预订索默斯特酒店宾馆住宿限时优惠

“They were in the process of a remodel. Not sure if our room on the first floor was completed or not. Some things looked new (bedding, carpet) but others were obviously very old. Caulk and paint around door frames was horrible. Paint drops on tile floor and paint spray on door handle. Workmanship very poor. Loose tile in the corner behind the door. Fan in bathroom was taped on the wall above the towel rack. After showering and using the fan, there was dust all over the white towels on the……

“The mattress in our room was very uncomfortable. Everything else was great! Staff was very friendly and welcoming! Room was clean.”

“Staff was kind and the room was clean”

“We had a flood at our house and had to cancel. We bought the insurance and was still denied any kind of refund. We love the hotel and the staff is always great but we will not be staying there anymore. We will find a different hotel as our daughter and grandkids live in summerset ky.”

“I just wish the website was updated NO POOL and this was something we were wanting for our stay”

“Very clean. Good location. Parking was a bit crowded, ended up having to park at back of the building both nights. Our room was great. Close to many stores and restaurants. Didn’t use the pool but the area looked clean.”

“Shay is an excellent example of customer first!”

“We booked our room for one night and then decided to stay longer. Staff was very helpful and friendly. Clean towels, bath mat etc . everyday. Plenty of ice when we needed it. Will stay again when we head back to Kentucky. ”

“Loved it”

“The front desk was enthusiastic and patient, the check-in was fast, and the breakfast was delicious”

“The room was nice and clean. We had dogs so we appreciated the first floor walk out entrance. Breakfast was adequate, but the grounds could use some cleaning up. Only really noticed this because of the dog walk area. Would stay again.”

“Breakfast wasn’t as good as other visits. No more hot options except waffles and gravy and toast.”

“Friendly staff”

“Room was clean and affordable”

“Very nice hotel. The only problem I had was the noise level in my room. The guests in the next room watched TV and the sound penetrated into my room very clearly. I could easily hear that they were watching reruns of Friends. This was pretty annoying and I might have asked for a change of rooms, but they eventually turned off the TV and I had no further issues. My feeling was that there was insufficient insulation to deaden the sound between rooms.”

“The room smelled like mold”

“Everything was very nice and the employees were very nice and helpful”

“Had to leave the one in the town below it and when we walked in everything was clean and the bed even had sheets on it.”