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"Good spot when staying for lolla "

"staff was very helpful and friendly "

"We had a wondering time at Hiltion Magnificent Mile. That being said, the front of the building was getting work done and there was scaffolding present. This did not bother us much. Also, the pool was under remodeling. Again, this did not bother us much. One last thing to note is that the hotel has rooms with double "twins" instead of double "queens". We were traveling with a 8 year old an a 2 year old so the double queens would have helped. Alternatively, we could book 2 rooms next time. "

"had a great stay, no complaints. Was able to grab a+ coffee from the cafe before the long drive home"

"Great customer service "

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"We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again. "

"I like the place"

"For the price this is a great place to stay at in downtown Chicago. Check in and check out was easy. If you’re looking for something "