东南伯明翰提供礼宾服务的酒店 | 每晚可HK$656 起

“We were greeted promptly with kindness. Everyone there was phenomenal! 10/10 recommend the in-house restaurant as well! Mixed drink, steak, and service were top notch!”

“Took a hour to check in and it was already 8pm when I arrived. Room was not properly cleaned and had an odor. Elevators went out during stay, phone at hotel was out so could not contact them. Only positive thing was staff was excellent and friendly. Tried their best to work with what they could control. ”

“Great stay ”

“The staff was great. Everyone was pleasant and polite. The room was great and the bed is extremely comfortable! One problem was the toilet had a leak in the tank. (Not on the floor!) it made gurgle noises thru the night. The phone & radio didn’t work. We were in the room a short time, only at night, so I didn’t bother to report it. but did give them a note when we checked out. The breakfast was excellent!! ”

“Due to road closures we were unable to get to the hotel valet parking. Tried to call the hotel 3 times to find out how they preferred us to get to the hotel. No one would answer the phone. We were able to get to the Sheraton and ask for directions. The staff at the Sheraton were awesome. They told us where to go. A valet for the Westin was suppose to meet us at the entrance of the parking garage but never showed so we drove around the parking structure until we saw the entrance to the Westin.……

“I think is normal”