"The property is run down. The breakfast selection was poor and the food was mediocre, nothing special. The staff was rude and not helpful in any way. The restaurants at the resort closed early and only had one cook so would get backed up and not take orders. We didn’t eat most days. They didn’t offer shuttles anywhere and we were told to take taxis for things as small as toothpaste. We didn’t have a phone in our room and room service was not available. The ac broke on day 3 and we placed the DND sign on the door and housekeeping still went inside our room and some of our valuables came up missing. The front desk didn’t know anything we asked and even when I pressed for information I was directed to look online for answers. Some of the staff allowed people they knew to bring guests in. One woman brought a group of special needs clients that she was watching for work. So the vibe of the resort shifted to more of an adult daycare facility. Also there is no water sports, only 4 kayaks. I could go on and on. This was a complete disaster. I would not recommend and will not be returning."