Springfield Ski Hotel

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"Loved the property and room cleanliness. Continental breakfast was acceptable, nothing to rave about (as I had read in some reviews): coffee was lukewarm at the very opening of the breakfast room, fresh fruit choice was limited to apples, the waffle machine wasn’t working properly and it took forever to make one waffle. This being said, the staff was kind and I would return to this lovely hotel when I’m in the area."

"Breakfast was cooked perfectly. Coffee not too strong not too weak. All the staff we encountered were very polite. Check in was a little had to understand because of the accent. Bar/restaurant closes a 11pm, just as we walked in from a concert. Nothing within walking distance was open at that time to eat."

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now it’s full of screaming children and annoyed people traveling for work. Would never return. "