圣奥尔本斯Highgate Independent

“in the middle of taking a bath, the water coming out from the faucet is dark brown with some particles in !!! It was so disgusting ! They did send the technician to check, but i had to call twice to ask for another room to finish the shower. They did not offer any alternative had I not request for it. At the end I did not take the offer to finish the shower in another room as I had to catch my flight. The customer service is not okay, all they said is sorry ! it was a really horrible……

“clean and conveniency”

“We enjoyed this property for the convenience of walking to all the attractions we wanted to see. Great selection of restaurants and pubs in the hotel and your in the middle of Times Square if you can’t find anything at the hotel. View from the rooftop patio was worth it all! ”

“We look at the page to see the new year's activities in the room But we were shown the street room and couldn't see the Times Square New Year's Eve event at all. We asked for a room change and we had to pay more. We later paid more to get us another room. Will not book this hotel again.”

“Good location, very convenient”

“We can’t wait to stay here again! The staff was outstanding and the location for Broadway fans is perfect! The junior suite worked great for our family of 5. ”

“I enjoyed the stay here! It’s a beautiful boutique, and love details of the decorations! The space it’s also big enough to open the two 29 inches suitcase, and accommodate 2 adults and 1 child in a room. The front desk is kind and polite! The only problem we met would probably that the bottle that could use to refill the water which has good intension, had already been opened which weren’t sealed! I’m just concerning about the health problem if someone has drink from the bottles? So I think……

“great the staffs are patient”

“Very clean, comfortable and safe.”

“Perfect location.”