2/10 糟糕
John
与家人出行
2024年04月30日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Worst hotel I’ve ever stayed in. They are renovating (nothing mentioned about that) and 1st floor is filthy, dirty carpet, drywall mud on carpet. Elevator barely opens. Front desk was rarely staffed (seriously), waited 7 minutes for someone to help us one afternoon. Locked out of our room and went downstairs to get new keys and they worked only to find out door was locked from the inside. Back downstairs to have someone to come up and open our door with special tool. Had one day left on reservation, they won’t let you cancel. We stayed somewhere else last night. Will never stay at a Comfort Inn again. I’ve only addressed half the issues at this hotel. We don’t complain but this was a horrible experience.
John
2024 年 4 月入住 4 晚