B&B in St. Charles Parish

"Good food. Great pool to relax in. Wonderful location."

"When you walk into the hotel, it looks amazing but we got there after a cruise ship so they said I couldn’t check in early but I would get a text message when my room was ready so we had walked around all of the French quarters and had nothing else to do so we came back and I’m sitting in the lobby and see people checking in never got a text to tell me that my room was ready. Also finally got to our room. It smelled like a wet basement. While trying to sleep, you could hear the elevators going up and down up and down all night long and there was heavy big equipment right outside my window and you could hear those running all night long and going off and coming on room 728 you never wanna sleep in there."

"There were bedbugs in the room."

"The room was clean and the staff were amazing. The day and night front desk associates were all so welcoming, friendly and helpful. "

"Great location, beautiful suite, superb service "

"Rooms are modern and gorgeous! Location is amazing this is our regular stay! Walking distance within EVERYTHING!! Valet Parking was a little slow but that’s understandable as we called for valet during peak hours."

"I was expecting so much more in a historical property. The vibe is very sterile, and most of the restaurant/bar options that show up on the listing on Hotels.com are NOT available. The pool bar has not been open for SEVEN YEARS. The coffee shop was not open for four of the seven mornings we were there. The on-site restaurant and hotel bar are only open Thursday-Sunday (again, that information is not shared on the Hotels.com listing."

"The music in the lobby was so loud that neither the clerk nor ourselves could hear each other at check in. The decorations, colors and furniture were as if Austin Powers had an interior design firm and decorated the hotel. Common area carpets and in room furniture looked like it needed to be cleaned. The curtains in our room had paint stains on them and the blackout shade was missing. We were told by staff that they were always breaking and wouldn’t be replaced. The staff, except for the valets, were standofffish and seemed to be afraid to interact with the guests. The hotel restaurant had a limited menu, much of which was not appealing. The Funny Library Coffee Shop’s hours were too limited as was the pastry selection. The bar staff was not engaging and the cocktails were average. Richard Branson is now in his 70’s. There’s no need to have pictures of him in each room from when he was in his teens. I would imagine if Jerry Jones of Dallas Cowboys fame had a hotel he’d do the same thing. The best part of the hotel is it’s location and the views but the rooms are small for what you pay."

"Love this hotel. We stay here every time & it never disappoints. The staff make you feel so special & are always so willing and able to help with anything you need. Rooms are always clean and comfortable. This hotel is centrally located and perfect for any trip to New Orleans!"