Never got to stay. They said we did NOT have reservation. Awful experience
Bill
2023 年 3 月入住 1 晚
2/10 糟糕
DAVID
与家人出行
2023年02月24日
不满意:住宿条件和设施,员工和服务
It was a unique experience; no one is Ever at the office, no one would talk on the phone, and we could not get access to a room in spite of a prepaid reservation made six weeks earlier through Orbitz.
DAVID
2023 年 2 月入住 1 晚
2/10 糟糕
Lori
2023年02月19日
I texted the number on the door and they said they did not have my reservation and told me to contact the third party to get my refund back. I booked this a few weeks ago with a email stating my booking is guaranteed. I also got a email regarding their pet policy. So my guess is they booked the room for more money and didn’t care about the reservation I had. No sure what did happen but I travel often and never had a problem like this.
Lori
2023 年 2 月入住 1 晚
2/10 糟糕
Royce
商务旅客
2023年02月19日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I arrived to 10:00 pm and found out my room was booked to someone else. They told me that Expedia didn’t tell them that I booked a room. I had to communicate by text just to be told sorry, nothing we can do.
Very unprofessional and rude. Now. I can’t even get my deposit back from Expedia. What a joke!!
Royce
2023 年 2 月入住 2 晚
2/10 糟糕
Angela
2023年02月16日
Angela
2023 年 2 月入住 7 晚
2/10 糟糕
Alan
2023年02月12日
Alan
2023 年 2 月入住 2 晚
2/10 糟糕
Raquel
2023年02月8日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Irresponsible management
We arrived early evening to find office closed and other tenants standing in parking area no knowing how to check in. It was cold and we searched everywhere. Reception area was under remodel. A number left on a paper was supposedly for contact but never picked up. Amateurs, we ldd es Ty to find other accommodations. Don’t book here.
Raquel
2023 年 2 月入住 2 晚
10/10 超赞
Sapir
2023年01月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I checked in at Summerside Inn for one night, the check-in was easy, room was nice and clean.