Hotels in Steuben County

"The property was very welcoming to our service dog and a great set up for traveling with children"

" When we got there on Friday, we checked in, and our room lock was pushed open, so anyone could get into the room. At 2:30 am, friday, very loud banging on the door/walls. On Saturday after a cold breakfast, we left for the day. Was expecting our room to get cleaned, because when we checked in, there were crumbs on the carpet. We left at 9:30 am, and returned at 7:30 pm. When we got to our room, there was a do not disturb sign on our door. We didn't place it there...we walked in, and there was a whisky bottle in our trash, NOT OURS!! and the pillows being moved from how we left them. Called the front desk, she came and got the trash, and could only comp us by giving us another room. Not happy with this, due to feeling violated and unsafe. She was leaving a note for manager, who wouldn't be in until Monday. Asked for a refund of one day, and was told no. We ended up driving 5.5 hours home. "

"Everything was great EXCEPT the breakfast options. For such a great place the breakfast options were subpar. "

"Room was clean, refrigerator worked, bed was pretty comfortable, staff was nice but pool looked dirty (brown residue on the bottom)"

"The rooms were very clean. The pool was very clean and the people there were so nice and if u needed something they were right there. The best Western has my 5 star rating "

"The house was beautiful and had a gorgeous view of the lake. There was a problem with the water pressure so when someone was taking a shower or a bath, there was not any water at any of the other sinks. This was quite a challenge as there were nine people staying in the house. We also had a challenge when we arrived at the house and found a couple inches of snow on the sidewalk and 8 -10 inches of snow on the driveway and additional snow at the end of the driveway from the snow plow clearing the road. I contacted the owner and he said the guy who was to clear the driveway had a problem with his equipment and didn’t get it cleared, but the owner left a shovel for me. At 65 years old, I was not happy to have to shovel the driveway. I wanted to have all of the food and supplies unloaded before the other guest arrived, but I didn’t get it done. The younger men arrived and finished shoveling. The owner did give me a 50 refund for the inconvenience."

"Great staff very clean"

"The room was very clean. No complaints."

"Perfect and affordable "