After our first stay in Glascow, I was really worried about communication, but these folks were super duper! Never missed a beat communicating with me. Had a little trouble with the master bath toilet, but just had to reprime it a couple of times. They were willing to come take care of it right away, but I did some trouble shooting myself and worked it out. Its a ways out there and you wonder if that 5 miles down the road will ever land you somewhere, but it does. Well kept, great communication. I'm sure the price is reasonable, but I am just not used to paying that much for a place to stay, but I think everything in the Isle of Sky is a bit pricy. After my fiasco in Glascow, this place was a dream!