“This hotel has the friendliest and most helpful people working there. They all seemed to want to make our stay the best it could be. The hotel is so comfortable and welcoming and I loved it.
The one down side was the steak I ordered which was chewy and inedible - disappointing as it wasn’t at all cheap.
I would definitely return but just not order steak.
”
“Check-in was very easy and quick. We received complementary pick from Wilson airport with a driver standing there with our name (wonderful) and complementary early access to our room!
Internet is good, the beds and shower are excellent, the complementary breakfast is great. We had the best night’s sleep of our whole trip.
We love this hotel and this is our third stay here. ”
“We are tourists for kenya safari, and of course no one will wear formal clothes like businessman. unfortunately hotel people have smile faces to everyone who wearing business suit but not interesting to even say hello to us who wearting jeans and tshirt. that's really not a good experinece in Nairobi. But, there something that I should mention hear that we used the hotel limousine for one day the driver is extreamly good and warm hearted.”
“Teníamos nuestro vuelo a las 3 am, así que decidimos pagar dos noches acá y hacer el check out a las 11:30 pm y no quedarnos a esperar en el aeropuerto (que por cierto no tienen lugares adecuados para la espera), fue al mejor decisión.
El desayuno está muy bien y el resturante también es bueno, al cena con comida típica de Kenia estuvo maravillosa!!
No tiene servicio para ayuda con el equipaje, lo cual me gustó, ya que no todas las personas queremos esa ayuda.
La habitación era ENORME!! Muy……
“Capital Heights Hotel was an unexpectedly great find. The rooms are clean and nice. Location is convenient. The hotel itself is gated. I ended up extending my stay by a day. ”
“Rarely do i enjoy writing a review of a hotel because most are good but few are extraordinary. The staff (Peter at reception, Owen at breakfast) made every moment a relaxed and memorable stay. Comfortable bed, spacious rooms, a breakfast buffet better than any other I've enjoyed in 36 countries! Highly recommend! ”
“Super friendly personnel, The hotel is very safe but you need to take Uber or other transport to get around. But Nairobi in general is like that. The quality of the food in the restaurant could be improved!”