“The hotel doesn't honor Expedia upgrade benefits. Expedia should make sure that this is known to customers before booking. Expedia's listing is deceptive.”
“A lovely place to stay, with very welcoming staff! We got a unique chance to stay here and we loved it! Not to forget, amazing food at a really good price!”
“We are tourists for kenya safari, and of course no one will wear formal clothes like businessman. unfortunately hotel people have smile faces to everyone who wearing business suit but not interesting to even say hello to us who wearting jeans and tshirt. that's really not a good experinece in Nairobi. But, there something that I should mention hear that we used the hotel limousine for one day the driver is extreamly good and warm hearted.”
“Capital Heights Hotel was an unexpectedly great find. The rooms are clean and nice. Location is convenient. The hotel itself is gated. I ended up extending my stay by a day. ”
“Let me tell you, this place is fantastic! There are several Lodging characteristics that I look for when choosing a place to stay. I am very particular about having certain items while traveling. I am a consummate way over packer due to this fact. (Camping electric stove burner, toaster, cups, ect. Can be found in my Luggage) This Hotel made me sorry that I over packed. They had everything that I needed!! And more!
In the past few months I have stayed at comparably priced Hotels in Costa Rica,……
“Super friendly personnel, The hotel is very safe but you need to take Uber or other transport to get around. But Nairobi in general is like that. The quality of the food in the restaurant could be improved!”
“My stay here was simply amazing. Property could use a face lift but I’d still rate it a 5 star for services offered and security. We were booked for 17 days with my family and we were in and out between safaris etc. Affordable laundry services on site , affordable meals on site and convenience to malls etc. I would definitely recommend and stay here again. ”
“We completely enjoyed our stay. We felt safe and appreciated as a customer. The grounds and facility were in great shape. The rooms were well appointed and comfortable. The food was delicious in Flame Tree restaurant and the bar had a great ambiance. Highly recommend wife your stay in Nairobi.”