“Nice room very clean staff pleasant but bar area in need of a bit of love snd attention. Breakfast very good but placement of things s bit odd. Why is the butter with the fresh fruit section and not by the toaster and bread and jams !? Also tea making area very congested and when busy you have to wait a very long time to access the hot water/ coffee machine. ”
“Very nice hotel, tucked away in a quiet location surrounded by lawns and trees. We were in a room behind the main building which was very comfortable, well equipped and air conditioned. The staff were all very helpful and we will definitely stay again. ”
“Looks like it has recently been redecorated, simple and pleasant style. Staff all very friendly and helpful. Breakfast items available to help yourself if leaving before official breakfast time. I’ll be staying again ”
“My partner was unable to get into the room as i booked it , they needed my ID
Was stuck in traffic .
He waited an hour in the lobby
Love the hotel ckean ,nice bed ,lovrly shower
Stayed here before”
“This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again.”
“Need to walk up staircase to rooms on first or second floor, clean and tidy, well maintained. Double glazed window keeps out noise. Good value for price.”
“Nice clean and practical hotel, room was a decent standard, would use again although you do get noise from outside all night from likely the air conditioning units. ”
“This was my second visit. I love staying here. The staff are most welcoming, as are the locals. The hospitality, food and beers are all excellent. The hotel building, bar, restaurant and grounds are most pleasant. The cuisine was served quickly and is very tasty. It is in a lovely place, which is quiet and also not too far from the town. It is also easily accessible. Very easy going and no complications. If I go to Ipswich again I will stay at The Sorrell Horse again!”
“Could do with a bit of a paint but generally very clean . Breakfast very good . Staff brilliant and helpful. Used this hotel several times in the past and would definately use it again. Pity they couldnt stop the rain during our visit 😁”
“It was the most relaxing weekend you could ask for, it was so peaceful and the staff were amazing. Can’t recommend enough a weekend at Retreat East. Also the spa and food was amazing. ”