Tayside Spa Hotel

"What an amazing group of young staff who’s level of customer service was first class. "

"The reception staff were all lovely and super helpful. We had a minor problem with the shower and the receptionist sent the maintenance man straight away. We opted in for text alerts which was really helpful to ask questions about the restaurant, the pool etc. Unfortunately we didn’t use the pool on our first two days, then it was out of action on the final day of our trip, when we’d planned to go. But that was the only slight disappointment. The food in the Waterside Restaurant was lovely, and the service was great. We had eaten in other restaurants in the vicinity (The Courtyard and Tayside Marina) but the service in those wasn’t as good as The Waterside The cottage was clean and had everything we needed including fridge and dishwasher. We enjoyed the spacious balcony as the weather was sunny and we could sit out of an evening enjoying the peace and tranquility. We also remarked on the very well kept grounds "

"Stayed here for 2 nights on the way up to the Isle of Harris for a week. Fantastic setting, right next to the river Tay, and our room, the Atholl Suite, was amazing. The staff were fantastic, all very friendly and helpful, but also very professional. From check in to the restaurant staff at breakfast and the lady who came to service the room - all brilliant. Management - if you read this, please make sure you give your staff a big collective pat on the back for the Jon they do - the staff are the heartbeat of a hotel. We will definitely stay here again in the future. Our only small niggle was the paint fumes in the room when we arrived as the decorators were painting the outside woodwork. That said, we opened the windows for a few hours and it cleared. Understandable I suppose, that they needed to make the most of some fine weather to get it done. "

"Parking fine. Lots of bird droppings in the morning! Room was good value for what I paid. No drinking glass provided, just a coffee mug. Hotel was quiet. "

"The hotel is very clean, this was our second time here. Staff are all lovely. The spa was amazing, a relaxing massage on a Saturday morning probably wasn’t our best idea as we were far too relaxed to do anything else haha. We arrived on the Friday and there was a uni ball on so lots of young people it was very noisy as they all had to show id. However it was funny people watching. Who knew mullets and moustaches were back. The function was for around 300 so had door staff in attendance. No trouble that we seen just a young boy enjoying himself got a little drunk but was in good form. The door staff put him out a few times. I felt sorry for him so made sure he was ok. (The mothering side came out haha) We booked a table for dinner and went for the sharing tomahawk steak night. We were really looking forward to this. Looked amazing but unfortunately there wasn’t any flavour to it at all. We were a bit disappointed, however I said to the waiter that it lacked flavour of any sort, even the sauces were disappointing. The waiter was very nice and professional. I didn’t complain to get anything off our bill it was more to let them know. I’m not one for complaining but it put us off eating in there on the Saturday.we went across the road to the Indian buffet place which I highly recommend we had to be rolled to our room we had far too much. The waiter spoke to the restaurant manger and they deducted a small amount from the bill which was very nice of them. We will be back"

"Room was clean, comfortable bed, but building was in a poor condition with stains on bathroom ceiling and water damage round windows. Arrived late and there was no information in the room about breakfast times (or anything else). "

"The room was clean as although dated. We intended to have evening meal but when we sat in the bar/restaurant area for 10 minutes, we observed utter chaos with no leadership of staff. The Bar person was uninterested with no urgency. The bar was full of unwashed empty glasses. No way to run a bar. We left and ate elsewhere. We would not recommend this hotel."