“The hotel was nice although lacking a dinner restaurant. The pool was in need of a new liner as you could feel it lift up many inches from bottom as you walked. Terrible ant problem that we notified staff about but problem persisted. Ants were covering everything within a few hours of setting things down. Needed to keep luggage and backpacks closed, food up on shelf and still had ants got in the food. Daily cleaning was thorough but needed to spray for ants to rectify the issue but for some……
“Property was purchased by another hotel vendor who also owns Praia Marina Hotel. Upon arrival at Varandas, there is no one there at the reception. You have to walk over to Praia Marina to speak to them, then come back wait for someone to come over to check you in. If you are an elderly person or handicap this is a huge problem. Then on the evening prior to leaving, we went over to Praia Marina because no one was at Varandas, so that we could set up for a taxi to pick us up the following……
“As many reviews have stated, the hotel is dated and definitely beyond its prime. The location is nice and close to Angra, the breakfast buffet is okay, the pool is nice for families (not ideal for a couple or romantic getaway), and the views are great. The hotel needs upgrades and quite literally has a "if you need repairs, call this number" in the bathroom, yikes. Our room smelled of smoke everyday from the nextdoor neighbors and it radiated through the vents. The hallway and stairwell is……
“Rooms are comfortable and stuffed with needful things like fridge and television. The bathroom is a bit tiny and the bath/shower itself is vintage but usable.
The personal especially at the reception desk is very helpful and friendly.
Going to the breakfast, it is split in two stations - left is the fruit and cereal corner and right is the rest like intercontinental breakfast. The food is very fresh and breakfast time is as normal.
The location of this nice hotel is perfect, you can walk all……
“Very nice hotel with convenient location and plenty of free parking. Breakfast was very good with a lot of choices. We were very happy with the service at the hotel.”
“This is my first time at cruzeiro hotel to be honest, I will be back to this hotel was very nice super clean super quiet nice customer service a good breakfast. It’s on a downtown of the city You can go walking from the hotel to everywhere in a downtown”
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