Tetbury Spa Hotel

"Upon arrival the receptionist was very blunt/rude and not welcoming at all. Made a big fuss about parking my van around the back (like I did with no issue during my last stay) and said I should have contacted the hotel before, which I did with no reply. When I showed her the message she just shrugged it off and said we don’t check bookings made through a third party - but was very happy to take the £600 payment off me!"

"Perfect"

"An amazing gluten free breakfast. Lovely lady stayed with us to go through options and we were not just handed an allergy file. "

"Great location and nice hotel but not a 5 star. The concierge and doorman were the best staff members, very helpful and nice but others we interacted with were not great, especially in the bar and restaurant. The spa and thermal waters were nice but very crowded. "

"Very friendly and helpful staff. Lovely clean room. Beautiful warm pool and sauna and steam room. Breakfasts were delicious. A lovely chilled and much needed break."

"Lovely man on reception let us check in early and gave us an upgrade but the room was very cold, could'nt have a shower, no heating in the bathroom and heating it seems on timer so didnt come on until 6pm.... one thing i do not like is a cold room... Staff very nice and helpful, be careful of deal on in restaurant as breakfast and evening meal for 30.00 each includes drink but limited choice and charged me 4.00 for extra lemonade... very expensive. Will not be going back im afraid, parking £19.00 for 24 hours so not bad for centre of Bristol."

"The spa was nice but good do with some tidying/refurbishment"

"Rooms are dated Charge 10 pounds per person for Spa/pool yet not clearly detailed on any website! First room bathroom had a leak and second room door wouldn’t close! Staff not very interested!!"

"Impressive facilities, decent restaurant serving very good meals, buffet breakfast was of good quality with plenty of options. Some minor decor and cleanliness issues in the en-suite."