Thatcham Thatcham Nature Discovery Centre Hotels

"Don't expect to stay in the main house, you will most likely be allocated a double room in the garden wing. This though not externally impressive is similar to a Premier Inn in layout internally. All staff are very pleasant and helpful. Breakfast was okay, can be busy so you may need to queue in line. Restaurant i can't comment on as this we didn't use, bar snacks available from the bar"

"Feels like a hotel that’s bitten off more than it can chew. Lack of towels and water in the room, had to ask for more. Spa facilities good, if not a little basic. Has a touch of a school or detention centre rather than a “luxury” spa hotel perhaps. Someone in the room next door woke us up at 6am with the most disturbing guttural noises. Bordering on vomiting, perhaps near death. Hopefully they made it to breakfast. Thin walls. Staff were friendly enough and the iron was clean at least."

"Great location"

"Lovely clean room, the bed was super comfortable. The breakfast was lovely, a good range."

"The first room we were given stunk of cigarette smoke coming from the bathroom. Odd as the room had been cleaned. The reception staff immediately gave us a better room. I also found it a little weird that the hallways were so dim (?). The wall sconces were on but didn’t throw much light. "

"Clean; Comfortable"

"N"

"We enjoyed our one night stay however feel there are improvements that would enhance the experience. Breakfast was nice with a good selection and welcoming staff. The welcome wine was a generous touch at check in. The outdoor pool is great however would be improved with keeping the area tidy and organised when guests have left their towels and drinking glasses behind. I found it really unpleasant using the steam room when I noticed a plaster on the floor amongst many hairs, the next day the plaster was still on the floor and proved the steam room had not been cleaned, the sauna was also covered in hairs on the floor. Shame as the facilities were lovely but needed cleaning. I was surprised no slippers were available in the rooms with the robes. Also the water dispenser had not been replenished so on exiting the sauna there was no water available. It felt very low standards that the basics had not been seen to. Check in at 4pm also seems quite late. The room was nice enough for what we needed for a night however if staying longer there’s no wardrobe to unpack, just some coat hooks on the wall. The hotel is great for a night and if you’re lucky with good weather to enjoy the outdoor pool. Although we felt some areas needed improvement we did have a really good time and thought the young staff were very friendly and helpful. "

"Hair cuts for staff. Stronger air con."