Columbus The Mall at Tuttle Crossing Hotels

"Nice"

"Common areas were clean and tidy, well maintained. Took two attempts to get key cards to work. Coffee machine in reception makes some incredibly foul tasting lattes, tasted sour! Room was a different story, lots of maintenance issues. Lock jam was loose, almost like it had been forced and just put back in place, without being repaired properly. The dead bolt on the door didn't work, didnt move at all when the lever was turned. Security bar barely engaged. I slept with a chair jammed against the door! Vinyl floor was one of those you don't like walking on because its sticky. Seats on the sofa had the Velcro that holds them in place ripped out so they wouldn't stay in place. Toilet roll holder bar was missing, so toilet roll was on top of tank. Generally shoddy decoration. TV worked and the bed was comfortable. No one at reception when i checked out to provide the feedback. No coffee despite there being a coffee maker. Good thing it was only for one night."

"Rooms were very clean. Stay was great. Check in and out was great! "

"Parking lot full, had to park far from entrance. Gave me dirty sheets on the bed, hair and filth all over the bathroom in shower, etc. Never again."

"Every aspect of our stay was exquisite!"

"Comfortable room, convenient to the site of the meeting I was attending."

"I will stay there again "

"The door did not latch properly and caused concern about saftey. The elevator is run down and was not working the morning we were trying to leave. The room descriptions are not accurate and there were stains on the bed. As well as poor customer service from the front desk."

"The check in was quick and efficient. The clerk was courteous, friendly and helpful. Lots of free parking available. Room was clean and the heating system worked well (and was quiet). Plenty of toiletries were available in the room. The walls were not 100% soundproof but the room was relatively quiet. The property felt safe and was well lit. Easy access on and off the main thoroughfare. Overall value was great! I would absolutely stay at this property again. "