Norfolk The NorVa Hotels

"Went to eat breakfast. No server in sight. I was properly sat by the host, and had small conversation with the cook. Who ended up getting me the things I needed because the server brought my drinks and then disappeared."

"Stay far away from this horrible place! Staff will give away your paid and reserved room! Then claim they cannot accommodate you because the rooms are “full” and awaiting for other guests to “check in”. Staff has horrible attitude when asked “why was my PAID room given away?” He clearly did not understand as he said “it wasn’t given away”…well, obviously I didn’t have my room I paid for. They tried sticking us in a “suite”. This suite was large…basically a whole extra room added but empty and no extra bed as we needed 2. Lights in bathroom did not work. Light switch and electrical wire just hanging. Terrible mold! Sheets with what appeared as blood stains and burn marks. And workers are horrible at keeping the place “safe” as you can clearly see drugs being dealt/used and prostitution. Steer FAR AWAY from this place!!! More like a place for locals that are either drugs or prostituting."

"The room was acceptable, and while the white sheets seemed fine, the bed covers had a noticeable brown stain."

"The bar was good. Breakfast looked great but there is a $19 charge for it. Big selection with fresh made eggs your way."

"s"

"I didn't have breakfast "

"Room was clean however I was given a room with a broken stove and microwave. I booked from Friday to Monday and had my family. It was a huge inconvenience as I booked this hotel for the kitchen they had to avoid spending so much on outside food during my trip. We weren’t able to be accommodated and moved to another room until Sunday afternoon. They did refund me for the first two nights so I was appreciative for that. Just wish I had a room that worked throughout my entire stay. Otherwise everything else was fine, staff was kind and didn’t seem to be annoyed during my grievances."

"This was the worst place I have ever stayed. It was covered in homeless people. It was dirty. There were no pillow cases on the bed nor a blanket. There was a nail sticking out of the wall. Someone shot a gun next door in the middle of the night. It was terrible. I was genuinely scared for my life."

"The staff to serve breakfast on Sunday morning did not show up, so there was no breakfast served that morning and no coffee either. On my last nite staying, it was Sunday nite and the elevator was making some kind of really lous clanging noise when it moved and could be heard all nite long and very annoying to myself and im sure guest as well"