Universal Orlando Resort The South hotels

"The only nice staff was the housekeepers. Front desk staff was below average. Walked into the room, and it looked like the pictures. It was then I realized they only have two nightstand table with no drawers and no areas to put your clothes other than the corner with the hangers by the front door. As well as the only other piece of furniture is the double beds, which is where you will be eating anything you bring into the room. Air conditioner worked. Now the TV, and the remote. Remote didn’t work UNLESS I was standing right in front of it which was more than inconvenient as you could imagine. After the 5 nights I stayed I realized my sleep was so bad because of how thin the walls were. Babies were crying in their own rooms and it sounded like they were outside my door in the hallway. Any time doors were closed nearby it shook the whole room. Onto the bathroom - the worst part of the room. The shower was half glass wall by the shower head and the other half was just open. I don’t know about you but I like to keep heat in my showers as well as WATER. I laughed at how they had a floor towel offered as it did nothing with how much water came out. There was only this small square to put shampoo / conditioners in, no other shelves. & the knobs were confusing every time I went in it which I dreaded. The sink was this small rectangle that also did no justice because water just splashed every where anyways. To top it all off ants crawling everywhere. don’t go even if it’s pretty."

"Clean room great staff"

"Great place - stayed here a bunch of times, but they do not have a spa."

"This was our second stay at the hotel. The set-up with the two rooms was very convenient as we traveled with our toddler. It was clean and lots of amenities on site. The restaurants onsite have decent food but it’s centrally located to other food places. "

"Very Very Friendly and Over the Top Helpful."

"Clean. Great beach location. Great pools. Easy paid parking. "

"Staff was rude when checking in. Place is very old and needs lots of work. Doors don’t work properly, floors are covered with oil or something, puddles of water under the sink, outlets don’t work. Just don’t spend your money on this place. I felt very unsafe there even with a security guard walking around. "

"The property was well kept up and felt safe there. The pool are was greaf and enjoyable view from room. The rooms were huge and the beds were fantasic. Definitely when stay again."

"Thank you for having us, great service"