Ripon Theakston Brewery Hotels

"Terrible all round experience. Greene King should be ashamed"

"The property was clean and well equipped. The outside space, garden was nice to have. We stayed at Easter, so still a little chilly to sit out. Off road parking outside the property. Easy to access local shops, pubs, places to eat within walking distance. Owners were on hand if we needed anything. Would stay again."

"Another lovely stay in Forge Cottage. A perfect place for two! Cosy, warm and has everything we need. Couldn't be nearer to the Market place with shops and places to eat. Delicious meals at the King's Head, White Bear Inn, Johnny Bagdad's and Harry's Chippy Shirley and David are perfect hosts, easy to contact. We will be back in September."

"Spent a week at Badgers Holt and had an excellent time Was visiting with my wife and son Accommoation was first class and highly recommended. Town centre was just a short walk and provided all necessary services Many interesting walks from the property most notably along the River Ure Will hopefully return"

"We stayed here as a family of 4 (2 adults, 2 kids aged 11 & 7) for 4 nights. It was a very enjoyable place to stay, within walking distance of everything Masham has to offer - and the Co-op was incredibly close! The twin room upstairs doesn't have a door so noise travels but once the kids were asleep it didn't affect them. We stayed during Feb, so the skylight in the main bedroom was not an issue for us. The lounge, bathroom (shower only) and kitchen were all modern / nicely done."

"Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel were very good however breakfast on Sunday morning left a lot to be desired in terms of service as anything cooked took an age to arrive and my wife after at least half an hour gave up on hers but it did arrive as we were leaving! The grounds and facilities are excellent. On departure I was clear to my complaint on the room, I was offered a token without any any investigation and offered access to speak with the deputy manager. I declined both and hoped it would have been dealt with differently as my point was not financial and being fobbed off with £50 and having to request the manager did not feel right. My intention was to convey disappointment with the room in the hope of investigation and recognition to a problem with some assurance it would not remain an issue for others. I left feeling no one really cared! "

"The property was perfect for us, with open plan living and a bedroom and bathroom downstairs for my elderly mother.We loved having the garden to sit out in an evening."

"We really enjoyed our stay in Masham. The house is exactly as described in the listing and was just what we wanted. Would not have lost a star for cleanliness if the beakers in the bathroom and loo had been clean. Otherwise excellent. "