Hartford Theater Works Hotels

"staff wasn’t at the desk upon arrival just a sign that they would be right back which was a 15 min wait. The bed mattress was lumpy and uneven. "

"Room was clean and comfortable on 3rd floor. Entire ground floor and elevator had very strong marijuana smell"

"They had to switch my rooms TWICE! Room 1: the jacuzzi tub was broken and that’s the entire reason I paid for the room. Room 2: There were puddles on the floor with swollen wood from a leak. I settled for room three. I was tired. It freaked of cigarettes and everything was chipped and dirty."

"One of the nicest hotels in CT, and certainly the best in West Hartford. If you are in the area and want a great stay, this is the place."

"The room was clean but incredibly sparse as is the only had a single bar of soap and a roll of toilet paper. No tissues, shampoo or wash for the shower. I booked the room for 4 people but received only two towels. The second bed (pull-out couch) had no sheets and when I went downstairs I was handed a pile right from the dryer. Basic doesn’t even begin to describe this hotel. Imagine a hotel run by the department of corrections and you basically have this place."

"Good"

"When I pulled up I was greeted by an enormius rat running across the lot. The lobby reeked of a oke.. Both ciggies and weed. Hallways as well. Room was smoke free and comfy but noisy af with amtrack station next door."

"For almost $700 for 2 nights with no breakfast included, I expected a lot better. The room itself wasn’t awful, having a fully equipped kitchen was convenient, and the view overlooking Dunkin' Park was nice, especially getting to watch fireworks both nights. Unfortunately, the cleanliness was disappointing. There was hair in what were supposed to be clean towels, thick dust built up in the bathroom vent, and dust/toothpaste splatter left on the mirror. The surrounding area also gave off a very uncomfortable vibe, including nearby homeless tents, which made the stay feel less safe and relaxing than expected. Overall, it wasn’t the worst stay, but definitely not worth the price we paid. We’ll be back in Hartford this weekend, but we won’t be staying here again."

"The breakfast menu was fresh. The staff were very friendly. Parking is plentiful. The room was much smaller then I thought it would be."