Chapin Timberlake Marina Hotels

"Staff were not helpful at check in or several times when trying to get clean towels delivered to the room. They said they would bring to the room but never showed up. Then they said just pick up at the desk when we got back. When we did that, then they said we needed to bring the dirty ones down to exchange. But they couldn't bring to the room. No hair dryer in the room and apparently not anywhere in the hotel. Huge dead bug in corner of room. Each night of our stay, we were treated to endless knocking on walls and doors, loud voices, and on the last night a domestic dispute that probably should have had the police involved. Swimming pool was closed 2 of 3 nights we were there. Pancake machine was not working at least one of the days and the sausage gravy looked like it was the same from the day before. Beds and pillows were decent and we did at least sleep well."

"Breakfast was great. Nice variety of items. The lady taking care of the breakfast area kept the area clean and all the food items stocked. I think her name was Denise. The room smelled musty and a spritz of Lysol spray might help. "

"Nice and clean.. Great day staff."

"Exterior of property was clean, staff was courteous but the interior of the unit was quite filthy. White socks turned black from filth on flood, cob webs on lamps, hair on sheets, couch was extremely stained and bathroom vent did not work. Overall not cleaned to satisfaction. "

"Everything was excellent "

"I stay here a couple times a month. The staff are extremely great, accommodating & friendly. The rooms are huge with very comfortable beds. "

"I came for my birthday weekend , the bar was excellent . Our room was really clean . "

"It was fantastic"

"I love staying here"