Chapin Melvin Park Hotels

"Rude staff , dirty room. Overall unpleasant experience "

"Staff was particularly nice; good people. "

"Na"

"Didnt use the pool. Air condtion worked ok. "

"On Thursday April 2nd upon checking out, I ask the young lady at the desk when will I be receiving my deposit back for my room and she stated that the manager needs to check the rooms 1st and that afterwards if everything is good I will receive the refund, I then asked if it was okay that she ask her to go while I was still there because I don’t live in that state so I can get my refund back. So the manager went came back downstairs and then whispered something in the lady ear as I was standing there. The lady at the front desk then stated that she had to go to the room to check saying that the manager smelled smoke. I then said let's go please we both proceeded to go upstairs to the room the lady checked, I said to the lady 1 you’re accusing us of smoking in the room which I booked 2 rooms it was my nieces 10th birthday and 1 I don’t smoke and neither do the kids I had in the rooms smoke so please do not accuse me of that she then stated that oh the manager has a sinus problem so why are you allowing her to check the rooms I ask. I was very upset and highly disappointed that this happened to me because I would never. Next time be more careful with how you treat your customers "

"Staff was amazing with all questions and super nice. Breakfast was okay best was pancakes!"

"The property was well cleaned. The rooms were clean. Located close to the highway and many local restaurants. Suggestions: Increase more variety to the continental breakfast. Maybe bacon and eggs? Fresh fruit? Otherwise, breakfast was well stocked. "

"This property is tidy but not clean. It’s treated like an extended stay. The front desk staff are unprofessional. Mainly the young man with the locs. I can’t remember his name. But his demeanor is unwelcoming. And not to mention my fiancé told me that he witnessed something while unpacking the car between the desk clerk with the locs and a woman. He actually had an altercation with a woman that claimed he physically abused her as she waved a weapon at him and threatened to use it if he continued to “put his hands on her. As she followed him from the lobby to the parking lot. "

"nice room"