I reserved for 3- people & 3-beds. When we checked in, the dude on the desk made us wait for awhile. Then he tried to give us a hostel room instead of an apartment. He asked me about an email they sent me about my room info. I said, it’s all in Japanese & I don’t understand it. Then he gave us a 2-person cramped apartment room. The shower has no curtain. It’s wet all over the restroom. There we no toilet papers. Nobody has cleaned that room before it was given to us.
That night, I asked for a toilet paper from the lady in the bar & mentioned the condition of the assigned apartment. She told the owner, & he moved us to a 2-bed & 1-futon apartment from. It was too tight to fit the futon. The shower was ok. The following day, a lady from Miduki mgte open our apartment door and said, “Check out. I told her, we were there for 2-nights! In short, there was no proper coordination within Miduki staff & owner. It was a total mess! I definitely won’t be back to that apartment anymore.