Town Center hotels in Pacific Grove

"The room was prepared neatly upon arrival but there were huge carpet stains inside and on the balcony. The chairs looked like rats ate at the arm rests and our feet turned black walking around the room. We booked a stay for 4 people but for some reason the towels were only prepped for a stay of 3, with one less count for face towels (2). "

"During our stay there was ongoing construction, and we were woken up as early as 6 a.m. by loud banging noises. On top of that, both the pool and hot tub were out of order, which was very disappointing. The room itself did not feel clean. The floors felt dirty, and the bedding had stains, hair, and crumbs on it, making it seem like the sheets hadn’t been properly washed or changed. The front desk staff was also not friendly or helpful at all. I called down to request housekeeping bring us some coffee and extra towels, and the front desk attendant told me I had to come down to the office to get the coffee myself and take towels from a hallway cabinet. She said if the cabinet was empty, I would have to wait until 10 a.m. when housekeeping refilled it. I’ve never stayed at a motel or hotel where basic items like coffee and towels were completely self-serve. When I asked if housekeeping could bring them up, she said they could bring the towels, but housekeeping never showed up. Between the construction noise, unavailable amenities, lack of cleanliness, and poor customer service, the experience was very frustrating and disappointing"

"Staff were very friendly, breakfast very good"

"It was good, staff was chill and helpful. Would go again👍"

"The partial beach view is nice, though the room that they show in the photos with the tall ceiling is only the top floor, there is a second floor that was very underwhelming but not terrible. Clean"

"Overall an amazing hotel! Staff were great, room was spacious and extremely clean! We loved every second of our stay here. Will be back very soon! "

"Wonderful stay. Clean, quiet."

"Beach view was amazing and the hotel staff was helpful and quick to respond. Parking is $50 a day if you take your own vehicle. "

"Motel 6 siempre es lo confiable"