Chic Tulum villa | Concierge Top

Summary:

Welcome to your exclusive luxury retreat in Tulum. This elegant villa blends minimalist design with tranquil comfort—perfect for families, bachelorette parties, and friends. Spacious social areas and a chic, relaxed atmosphere create the ideal setting for unforgettable gatherings.



Our dedicated concierge team is ready to craft your personalized itinerary—transportation, in-villa decorations, private chefs, massages, and more—ensuring a seamless, bespoke stay.



The Space:

🏠Essentials:

•Air conditioning in every room

•Hot water

•Fully equipped kitchen

•Smart TV

• Safebox

• On-site parking



🔝Top Features🔝:

•Private pool

• High-speed internet

•Hair dryer

•Self check-in

•On-call concierge services

•Restaurants & grocery stores within walking distance



👨‍👩‍👧Family-Friendly:

•Pack ’n Play (upon request)

•High chair (upon request)



🛌🏼Bedroom layout:

BR 1: 2 double beds. Full bathroom shared with living and dining room (ground floor)

BR 2: 2 double beds. Private full bathroom.

BR 3: 1 queen size bed. Private full bathroom

BR 4: 1 king size bed. Private full bathroom

BR 5: 1 king size bed. Private full bathroom



« The maximum capacity of this villa is 14 guests, however, the price may vary depending on the number of people staying at the house »



RULES 📏

✢ Parties are allowed only with prior authorization.

✢ Pets are not allowed — exceptions may be granted upon prior request.

✢ Smoking is not permitted inside the villa.

✢ The villa is located in a quiet community; in compliance with Mexican laws, loud noise is not allowed after 10:00 PM.

✢ Only guests registered in the reservation are allowed to enter the property.

✢ No external personnel or visitors are permitted (for security reasons).

✢ Cleaning is not included; it can be requested and scheduled at an additional cost.

✢ Bed linen and towel changes are also upon request, with an additional fee.



The Neighborhood:

This villa is located in ALDEA ZAMA, one of Tulum's most upscale neighborhoods, positioned between the town center and the hotel zone. You'll find cafes, restaurants, and convenience stores all within walking distance.



The town center of Tulum is roughly a 10-minute drive away, offering a range of dining options, bars, convenience stores, souvenir shops, and charming local experiences. The Tulum beaches and hotel zone are around 10-15 minutes by car, depending on your specific destination and traffic conditions. In this area, you'll also find high-end dining options, additional souvenir shops, fantastic beach clubs, bars, boutiques, cenotes, and numerous other attractions for a complete Tulum Jungle-Beach experience



Other Things to Note:

◘ DISCLAIMER ABOUT LIFE IN TULUM



Tulum is a place of enchantment, where ancient Mayan ruins meet lush jungles and the crystal-clear Caribbean Sea. As you embark on your journey to this tropical paradise, we kindly ask you to consider the following essential details:



1. Harmony with Nature:

Respect Nature, Be Respected: Our villa is nestled in an ecologically unique area, and we cherish our commitment to preserving its natural beauty. We kindly request your cooperation in avoiding littering in the surrounding areas. Respect the wildlife in their natural habitat. Conserve energy by turning off lights and using air conditioning judiciously. Ensure AC units are switched off when you leave the premises.



2. Fauna Encounters:

Wildlife Abounds: Tulum is home to a diverse range of creatures, from sea turtles to jungle-dwelling species. These animals may pass through or seek new habitats due to ongoing changes and construction: Please do not harm any wildlife you encounter. Notify us if you come across any animals so we can safely return them to their natural environment. Additionally, we strongly recommend keeping food in the fridge to avoid tempting these little friends, as we have no control over their persistent search for food.



3. Weather & Hurricanes:

Natural Occurrences: Quintana Roo is prone to hurricanes and heavy rains. We recommend comprehensive travel insurance to cover any cancellations related to these events or similar situations.



4. Navigating Tulum:

Growing Town: Tulum is rapidly evolving, and some streets may be challenging to locate or not fully paved. For example, zip codes can also be mixed, and streets with the same/very similar names or hard to find. Fear not: Our dedicated Concierge team will provide precise villa location details via an instant messaging app on your check-in date. Comprehensive check-in instructions will be given. We are committed to assisting you in every way possible during your stay. Welcome to Tulum! We're excited to be your hosts on this unforgettable journey, and we're here to ensure your experience is nothing short of extraordinary.



5. Humid Climate:

Tulum's climate is characterized by high humidity, particularly during the wet season. Visitors should be prepared for muggy conditions and changes in house construction materials, such as Chuukum stucco, which naturally adapts to the humid environment. Each topic provides valuable insights and guidance for visitors to Tulum, ensuring a comprehensive understanding of the destination's unique characteristics and considerations for a pleasant and informed stay.



6. Concierge Services

Our specialized Concierge team will be happy to arrange any third-party services you may need before or during your stay, such as tours, transportation, chefs, yachts, spas, decorations, etc. While we can help coordinate these services, we are not responsible for any situations that may arise with these external providers. Should any concerns occur, we will assist in resolving them, but we cannot be held accountable for external situations. Please note that this does not affect your experience with the villa itself. Additionally, our Concierge service is available from 8 a.m. to 11 p.m. and is not a 24/7 butler service per se. If an emergency arises outside these hours, please give them a call.



Interaction with Guests:

Our concierge team will be available to you via text message from 8 a.m. to 11 p.m. Emergencies will always be tended to immediately



CONCIERGE HOURS: Our concierge team is available from 8:00 a.m. to 11:00 p.m. Outside these hours we do not handle requests, including access QR codes for anyone not registered on the reservation. In an emergency, call directly: Emergencies 911 · Red Cross Tulum +52 984 802 5521 · Municipal Police +52 984 871 2055 · Fire Department +52 984 871 3732 · Civil Protection +52 984 871 2688 · Costamed Hospital Tulum +52 984 124 0830 · Tulum Community Hospital +52 984 871 2271.